Management Development Specialist

Management Development Specialist Core Competencies & Responsibilities: Instructional Design: Designs, develops and implements training programs for field employees, including Associates, Management, District and Regional Management. Program design includes sales related skills, performance skills, leadership development and technical skills. Design and development efforts include all delivery vehicles, including but not limited to self-study, in-store training, classroom training, and e-learning. Classroom Facilitation: Conducts classroom training for all levels of Management across field divisions. Identifies opportunities to improve existing programs and implements enhancements. Internal Consulting: Conducts needs and performance assessments to determine developmental needs, and makes recommendations to enhance field performance. Partners with Store Operations group and internal departments to identify training opportunities and proposes training solutions. Training Program / Intervention Evaluation: Develops evaluation plans to assess program / intervention effectiveness. Develops executive summaries to communicate results to internal clients. Qualifications Desired: Strong background in instructional design. Excellent creative and technical writing skills Strong background in group / classroom training Strong customer service & sales experience Internal / external consulting experience is preferred Store Management experience is preferred Ability to work independently and as a member of a team Ability to manage multiple projects and deadlines Ability to travel approximately 15% of the time (position is based in Corporate Headquarters) PC experience (e.g., Microsoft Word, Excel and PowerPoint) Bachelor's Degree required CB
REQUIREMENTS
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