Area Coach

•Builds the leadership capability of RGM’s and all other management at every restaurant.
•Drives every restaurant team to operational and financial success, building sales through A+ operations and providing the tools to exceed financial objectives.
•Advocates and supports the CHAMPS program and tools in each store and in every interaction they have with their teams.
•Achieves results by walking the talk; focusing on the business as an involved member of every store’s team, leading by example with positive energy, providing immediate and zealous feedback, offering positive support, utilizing High Impact Coaching and demonstrating all of the HWWT principles.
•Reinforces the Learning Map principles including; Leadership Cascade, Path to Success, EARs model, Labor for Growth, etc.
•Area Coaches are expected to work 50-55 hours per week including peak periods
•Supervises a group of 4 to 7 restaurants
•Deliver A+ outcomes in every store for sales growth, profit growth, CHAMPS, and team turnover
•Obtains results with integrity and teamwork
•Spends at least 95% of time in restaurants
•Daily: monitors e-mail and previous days business results for every restaurant including sales transactions, SWS, ICOS, labor, deletions, hires/terminations/churns
•Visits every restaurant weekly for at least 4 hours. Uses the store visit success routine and other success routines to ensure excellence in every restaurant
•Trains, coaches and develops RGM’s and restaurant management teams
•Assesses restaurant staffing levels and supports RGM in improving retention and sourcing of staff
•Uses and evaluates the effective training of restaurant teams with the STP system. Supports the RGM in ensuring all components of the operating platform are used to the fullest
•Coaches RGM’s on performance to standards using formal “performance evaluation” tools and frequent, informal, coaching sessions
•Coaches all managers and restaurant teams how to build sales through A+ operations, providing hands on teaching
•Reviews restaurant schedules and deployment each week
•Leverages CHAMPS to achieve sustained improvement in customer service, reviews CHAMPScheck results, supports CHAMPS recognition programs and ensures all new employees receive CHAMPS orientation
•Drives sales and profit growth over prior year at every restaurant
•Establishes and maintains build-to guidelines for paper and drink inventory levels
•Uses available tools including “Success routines” to manage ICOS, Labor and Controllables within standard for each restaurant
REQUIREMENTS
•3-4 years supervisory experience in either a food service or retail environment, including Profit & Loss responsibility
•Thorough knowledge of Taco Bell performance metrics, product specifications and management systems
•Demonstrated track record of workplace achievement in the selection, coaching, development and leadership of managerial employees
•Proven ability to drive customer satisfaction, financial performance and employee satisfaction
•Basic business math and accounting skills
•Strong interpersonal and conflict resolution skills, good oral/written communication skills
•Strong analytical/decision-making skills and proficient computer literacy

Excellent Benefits: Car allowance, cell phone allowance, free meals, medical, dental, vision PTO and bonus.

Taco Bell is a great company to grow your career with. We believe in our people and value their hard work and commitment to excellence.