Senior Account Manager

About us –

At Early Warning Services, we are committed to Fighting Fraud through Collaboration and Innovation. We help financial institutions and other businesses assess risk when establishing and servicing their customers. Utilizing the collective knowledge and best practices in fraud management from leading financial services organizations, the company integrates information and technology to fight identity and payment fraud. This intelligence is delivered through a suite of Early Warning fraud solutions, resulting in more than $1 billion in annual loss avoidance. For more information, visit us on the web at www.early-warning.com.

Senior Account Manager

The job –

This position will directly manage and carry accountability for the relationship, retention, profitability, and overall satisfaction of top revenue generating customers. Essential responsibilities include:

-Generate revenue through cross selling of new risk management products and enhancements

-Act as relationship manager to senior level client representatives and decision makers

-Proactively review and understand how customers measure and receive value from the Early Warning suite of products

-Consistently achieve revenue projections and retention targets

-Retain all existing customers and manage risk

-Understand and communicate Early Warning Services value proposition to the account

-Identify revenue expansion opportunities for existing and new products using strategic and consultative selling skills

-Work closely with sales for hand-off of new opportunities

-Identify appropriate internal business partners and manage activities required to resolve customer issues swiftly

-Conduct internal/external strategic account reviews on top customer twice a year

Benefits –

We offer an attractive salary and benefits package, including medical, dental, and vision insurance, 401(k) participation with a company match, flexible spending plan, 20 days paid time off available annually, tuition reimbursement, and an employee assistance program.
REQUIREMENTS


-Bachelor’s degree from an accredited institution

-Experience in strategic national account management

-Ability to deliver professional, effective presentations to executive management

-Ability to build and maintain executive level relationships

-Strong negotiation skills

-Ability to adapt quickly and positively to change

-Excellent organizational and customer service skills

-Proficient with Microsoft Office and Outlook

-Experience with bank/credit fraud prevention is desired

-Able to travel 40% domestically, varies depending on business needs