ACCOUNT SUPPORT REP I

Concept: ACCOUNT SUPPORT REP I

Ashland Inc.
Santa Ana, CA

Account Support Rep I
Job #7006349
*This job is based on a ladder structure and the job level (salary) will be determined by the quantity and quality of your experience.

Ashland Inc. (NYSE:ASH), a FORTUNE 500, diversified chemical company provides innovative products, services and solutions to customers around the globe. Ashland has sales and operations in the United States and in more than 100 countries worldwide. Our operations include four wholly owned divisions: Ashland Performance Materials, Ashland Distribution, Valvoline and Ashland Water Technologies. We've come a long way since we started in 1924 as a regional petroleum refiner. We're a growing, dynamic company with a vision that gives us a strong sense of who we are and an unyielding commitment to how we practice business.
*FORTUNE 500 is a registered trademark of Time Inc.

As an Account Support Rep I, you will be responsible for providing customer service; and handling routine and non-routine customer calls, and order entries into SAP. The qualified candidate must be customer focused, hardworking and able to prioritize multiple tasks. This position requires an ability to directly handle routine and complex, non-routine issues that may require a great deal of time, direct involvement and close interaction with the customer.

QUALIFICATIONS:
* Two years of college
* 2 year’s customer service experience
* Experience in fast paced/high volume work environment
* Good computer skills using MS Office along with general office machines; SAP experience desirable
* Excellent communication skills and ability to adapt to change
* Able to multi-task and work independently as well as part of a team
* Problem solving skills needed
* Applicant must be authorized to work in the United States

In return, this opportunity offers a competitive salary, a comprehensive benefits package, and opportunities for development and advancement throughout our global organization.

At Ashland, we are determined to win our customers through dedicated people and excellent service! Ashland is proud to be an Equal Opportunity Affirmative Action Employer. M/F/D/V No phone calls please.

TO APPLY FOR THIS POSITION, please select the Apply button if it is provided below. If there is not an Apply button provided, please copy and paste the URL below into your address bar. This will take you to our career center. Once there please enter job number 7006349 in the Keyword Search field to find this posting and to apply online.

http://ashland.kenexa.com/ashland/cc/Home.ss

WE DO NOT ACCEPT RESUMES FROM THIRD PARTY RECRUITERS (AGENCIES) FOR ANY OF OUR OPENINGS UNLESS WE HAVE A SIGNED AGREEMENT IN PLACE TO FILL A SPECIFIC POSITION.
REQUIREMENTS
Please see Job Description