Assistant Store Manager

Purpose:
The Retail Assistant Store Manager position with Cingular Wireless has the following responsibilities: Assists retail store manager with managing and developing a professional sales force to ensure achievement of store revenue targets, operational goals and 100% customer satisfaction.

Meets assigned sales performance and profitability criteria. Assists with the hiring and development of retail store/kiosk staff. Assists with the facilitation of goal setting, coaching, and performance evaluation of staff. Facilitates and participates in weekly staff training/educational sessions to increase knowledge and create high levels of motivation. Assists in establishing, implementing and monitoring a prospecting plan to increase sales. Ensures store appearance meets company standards at all times. Establishes and monitors store/kiosk work schedules and staffing issues to effectively manage payroll expenses. Spends 75% of time on the sales floor to ensure efficient, courteous handling of customer requests, including sales, billing/service problem resolution, bill payments and technical troubleshooting. Resolves customer concerns requiring the attention of a management position. Verifies accuracy of daily service revenue reports and bank deposits. Maintains proper inventory controls, facilitates inventory transactions and maintains compliance with Cingular Wireless store standards. Ensures store/kiosk is opened and closed appropriately by following standard procedures.

QUALIFICATIONS:

3-5 years management experience in the telecommunications and/or retail industry.3-5 years sales experience, including prospecting, telemarketing and/or outside sales.Excellent sales skills and demonstrated ability to meet to exceed performance standards.Effective communication, presentation and interpersonal skills.Strong organizational skills with attention to detail. Ability to work flexible hours, including evenings, weekends and holidays.ability to operate a personal computer,wireless equipment, copier and fax.Ability to work at multiple locations within district preferred. Bachelor's degree in related discipline or equivalent experience required. Bilingual in Spanish is a plus.

Classification:
3-5 years management experience in the telecommunications and/or retail industry.3-5 years sales experience, including prospecting, telemarketing and/or outside sales.Excellent sales skills and demonstrated ability to meet to exceed performance standards.Effective communication, presentation and interpersonal skills.Strong organizational skills with attention to detail. Ability to work flexible hours, including evenings, weekends and holidays.ability to operate a personal computer,wireless equipment, copier and fax.Ability to work at multiple locations within district preferred. Bachelor's degree in related discipline or equivalent experience required. Bilingual in Spanish is a plus.
REQUIREMENTS
Required Qualifications:
Experience Requirements:
3-5 years management experience in the telecommunications and/or retail industry.3-5 years sales experience, including prospecting, telemarketing and/or outside sales.Excellent sales skills and demonstrated ability to meet to exceed performance standards.Effective communication, presentation and interpersonal skills.Strong organizational skills with attention to detail. Ability to work flexible hours, including evenings, weekends and holidays.ability to operate a personal computer,wireless equipment, copier and fax.Ability to work at multiple locations within district preferred. Bachelor's degree in related discipline or equivalent experience required. Bilingual in Spanish is a plus.

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