Restaurant General Manager

Great Things Start Here with a career at Long John Silver's and Yum Brands, because this is a place where great people are in great company. We have fun, and we offer personal challenge and growth.
The General Manager Trainee has the overall responsibility for directing the daily operations of a restaurant in the Restaurant General Manager's absence, ensuring compliance with company standards in all areas of operation, including product preparation and delivery, customer relations, restaurant maintenance and repair, inventory management, team management, recruiting and retention of team members, financial accountability, ensuring that the highest quality products and services are delivered to each customer and other duties as required or assigned.

Responsibilities

•Maintaining fast, accurate service, positive guest relations, and ensuring products are consistent with company quality standards
•Ensures Occupational Safety & Health Act, local health and safety codes, and company safety and security policy are met
•Assists Profit & Loss management by following cash control/security procedures, maintaining inventory, managing labor, reviewing financial reports, and taking appropriate actions
•Assists Restaurant Manager in recruiting, interviewing, and hiring team members
•Conducts performance appraisals, takes disciplinary action, motivates and trains
•Ensures company standards on equipment, facility, and grounds are maintained by using a preventative maintenance program
•Ensures food quality and 100% customer satisfaction
•Ensures complete and timely execution of corporate & local marketing plans
•Has authority to hire and fire (or participate in those decisions)
•Champions recognition and motivation efforts
REQUIREMENTS
•High School Degree or GED preferred
•3 to 4 years of supervisory experience within the food service/retail/customer service industry, including Profit & Loss responsibility
•Ability to calculate/analyze data
•Strong customer service skills required
•Basic business math and accounting skills
•Personal computer operations preferred