Patient Services Manager - Minneapolis, MN
Responsible for the successful operation of Patient Food Services under the supervision of the Director of Food and Nutrition Services.
Performs a variety of duties including the planning and supervision of patient food assembly and service, scheduling, hiring, dismissal and training of trayline, diet office and hospitality personnel. Ensures patient satisfaction and good public relations through the safe and efficient use of resources.
REQUIREMENTS
Supervisory, leadership, management and coaching skills
Good communication skills both written and verbal
Ability to communicate on various levels to include management, customer and associate levels
Willingness to participate in patient satisfaction activities
Knowledge of financial, budgetary, accounting and computational practices
Proficient computer skills to include; various computer programs, Microsoft Office programs, e-mail and the Internet
Ability to perform various motor skills such as; lifting, reaching, bending, twisting, pushing, pulling, squatting, grasping and arm-hand coordination on a continuous basis
Ability to multi-task as well as stay on task and concentrate with constant interruptions
Exhibit courtesy, tact and reasonable speed in performance of duties
B.S. Degree in Food Services Technology/Management, Dietetics or related field; or Associate’s Degree plus three (3) years of directly related experience preferred
Minimum of three (3) years of acute or long-term care experience preferred, depending upon formal degree or training
One (1) to three (3) years of direct foodservice operational management experience, preferably in an acute or long-term care setting
Knowledge of P&L accountability and contract-managed service experience is desirable
ServSafe® certified preferred
Registered Dietitian, Registered Diet Technician or Certified Dietary Manager certificate preferred
Must be able to pass criminal background check
At Compass Group, The Americas Division our superior balance of efficiency and quality attract the highest caliber level of service our clients deserve. We retain the finest workers with a highly competitive compensation and comprehensive benefits plan. If you’re looking for a career where you set the standard for personal advancement, then Compass Group, The Americas Division is for you! Working together, we will continue to experience success as the industry’s best.
Compass Group, The Americas Division is a diversity growth-oriented organization. Our goal is to improve the quality of work life by using fair and consistent treatment and providing equal growth opportunities for ALL associates. EOE & AA Employer M/F/D/V
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