Product Support Engineer 4 (Andover, MA)

Purpose:
Philips Medical Systems

A leader in Healthcare, Philips Medical Systems is one of the world’s top three medical device companies. Our mission is to improve the quality of people’s lives.

Our focus areas include imaging systems, customer services, information and monitoring systems. We enjoy a number one position in several of these including X-ray, cardiovascular ultrasound, patient monitoring and automatic external defibrillators. Our HeartStart Home Defibrillator brings life-saving technology to consumers in their own homes, where the majority of sudden cardiac arrests occur. It’s just one of the many ways we deliver ‘advanced’ technology that is ‘designed around you’ and ‘easy to experience’.

Philips Medical Systems - ISS (Support Services)

Product Support Engineer 4 (Andover, MA)

Job Description

Want to work in a dynamic and exciting product development environment? Are you able to bring business, service, and product development skills to bear shaping the future of the world's best ultrasound products and services? We are the New Product Introduction (NPI) group within Innovation and Support Services (ISS) and we make things happen. We use a broad spectrum of skills and methods to drive reliability and serviceability into our products. We are looking for an experienced professional with a proven track record of working through influence in a cross-functional environment to deliver products with a focus on reliability and serviceability. Healthcare is a fast moving arena where the definition of products and services is constantly changing and expanding. Join us for molding the next generation of ultrasound products and services to leap ahead of and exceed the needs of this intriguing marketplace!

Philips is an equal opportunity employer.
Employee referal bonus $1500.

Job ID 35453
REQUIREMENTS
Required Qualifications:
Experience Requirements:
Preferred Profile

Our ideal candidate must have a solid track record of delivering quality products and services to the market. A history of showing creativity in new service offerings is also a must! Excellent communications skills (presentation, written, verbal) and the ability to multitask is essential. In addition, our candidate will have advanced problem solving skills, Service and Product development experience, be able to adapt in a constantly changing environment and be able to work well as part of a dynamic team. Must also have reliability and serviceability analysis experience, and Service plan developing experience (including business and engineering analysis).