Premium Research Specialist

Employee Type: Full Time Regular (R) Job Description: Aon is a global leader in risk management, insurance and reinsurance brokerage, human capital and management consulting, and outsourcing with more than 47,000 employees in 600 offices. We integrate customized services, leverage expertise across industries and apply business knowledge to our clients' strategic goals. Aon helps clients anticipate how change intersects with opportunity. Each of our clients has unique business needs, so we have developed expertise for a complete range of business processes, products and industries. Aon’s account and relationship managers form a comprehensive perspective of our clients’ organizations, matching our expertise to their business strategy.Currently, we have an exciting career opportunity for a Premium Research Specialist in our Owings Mills, MD office.Description of duties & responsibilities:
Perform duties with a heighten sense of urgency

Responsible for the Carrier Connection Mailbox emails (read, interpret, disseminate as necessary)

Respond to carriers (markets) on Rapid responses via a template.

Create, update and close Service Requests

Review settlements and handle accordingly

Research Service Requests and take appropriate action

Monitor and address Accounts Payable Report

Send Service Requests to the transaction group for processing via database

Review and address spreadsheets, client advances, due-us balances, and aged invoices

Perform other duties as assignedSpecial skills required:

Solves problems: Using research skills, resolves questions from all disciplines; and uses all available tools to bring closure to the open issue.

Applies job and technical knowledge: Understands job expectations and applies accounting/finance knowledge, skills, and abilities in the appropriate situations.

Commits to quality and exhibits an attention to detail: Understands scope of task/project assigned and ensures quality during all phases up to and including task resolution without overlooking details.

Acts with integrity: Demonstrates consistency between words and behavior; consistently behaves in a manner that maintains and enhances Aon’s reputation for ethical dealings; commits to and accepts accountability for results, obligations and standards of conduct; and has the courage to speak up for clients, employees, and shareholders interests.

Commitment to client service: Proactively assesses, identifies, and responds to the needs of internal clients, ensures they are addressed quickly and accurately. Consistently meets or exceeds service expectations. Establishes and achieves agreed upon measures of client satisfaction. Places the needs of the business and clients above personal needs when necessary.

Prioritizes & organizes: Organizes work load; plans and coordinates work activities to ensure objectives are accomplished on time.

Communicates effectively with others: Speaks and writes in a clear and concise manner to coworkers, supervisors and customers.

Computer skills: Uses computer systems, including the internet and proprietary databases to input, access, modify, transmit or output information or to execute programs or analyses.Minimum education required:

High School Diploma or GED

Associate’s degree (AA) or equivalent from 2 year college or technical school; or two or more years related experience and/or training; or equivalent combination of education and experienceMinimum work experience required:

1-2 years of related work experience

Insurance experience a plus
An understanding of entry level accountingBENEFITS: Aon offers: Competitive Compensation, Exceptional Benefits, Continuing Education & Training, A Unique Internal Advancement Program, and Tremendous Potential with A Growing Worldwide Organization.For more information about Aon Corporation, visit our website at