Quality Assurance Manager Plastic Additives

Our Client is a leading global polymer services company, with worldwide annual sales of approximately $2+ billion. We are committed to maintaining a high involvement culture, world class safety and environmental performance, top quality products and leading edge information systems. GENERAL SUMMARY: The Quality Manager is an on-site position to manage the overall plant quality system, process engineering, and product testing. This person will manage & be responsible for Quality &/or Process Engineer(s), Lab Technicians and Process Specialists. This position manages plant-wide quality systems, Statistical Process Control (SPC) / Statistical Quality Control (SQC), process improvements, improvement tools such as FMEA and Measurement System Analysis, process and customer specifications, plant ISO certification, and customer improvement teams. This position resolves and communicates on customer complaints, and handles technical and quality questions from internal and external sources. This position ensures that all manufacturing-related processes are in control and capable and that all product produced at the facility meets the requirements of the end-use customer. This position also serves as the Technical and Quality consultant to the Plant Manager and ensures compliance with all pertinent Corporate Policies, Standards, and Templates.
REQUIREMENTS
ESSENTIAL DUTIES & RESPONSIBILITIES: - Bachelors of Science degree (in-lieu of degree an additional 4 years of related-quality experience in a manufacturing environment) -Ensures that process conditions are monitored and controlled for product consistency and according to the specified conditions. -Ensures that products and process changes are made only according to the sequence of activities specified in the MSA/CSA process. -Ensures that a sound quality management system is implemented. -Ensures that all testing is carried out in accordance with Lab Performance Policy and that all product grading is accomplished in a timely and accurate manner. -Represents the plant in all aspects of professional dealings with customers, the technology community and the commercial group. -Coordinates investigation and corrective action on all plant-related customer complaints. -Develops continuous improvement process to reduce internal and external quality issues. -Assesses training needs and provides training to production employees. Knowledge, Skills & Abilities: -Knowledge of plant's manufacturing systems and processes. -Knowledge of statistical analysis -Computer skills: Proficiency with word-processing and spreadsheet applications required (MS Word & Excel preferred). -Strong organizational & problem-solving skills required. -Excellent oral and written communication skills required. Required Length & Type of Experience: -Five years of progressively more responsible quality/process engineering experience in a manufacturing environment to include prior supervisory responsibility. PHYSICAL DEMANDS: The characteristics listed below are representative of the physical demands required by an individual to successfully perform the essential duties of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties. -While performing the the duties of this job, the employee is regularly required to stand; use hands to finger, handle, or feel; and reach with hands and arms. The employee is frequently required to walk. The employee is occasionally required to stoop, kneel, crouch, crawl and talk or hear. The employee is occasionally required to lift and/or move up to 50 lbs. Specific vision abilities required by this job include close vision, color vision, depth perception, and ability to adjust focus. WORK ENVIRONMENT: The characteristics listed below are representative of the work environment typically encountered by an individual while performing the essential duties of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties. -While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts, toxic or caustic chemicals, and fumes or airborne particles. The noise level in the work environment ranges from normal office noise levels to loud. -Leading Innovation & Change - Leads and drives change. -Accountability in Achieving Results - Demonstrates high levels of initiative and a sense of urgency and responsiveness; -Courageous Decision Making - Willing and able to make tough decisions quickly. -Inspiring Others to Action – Motivates and develops others. Thought Rigor -Vision & Purpose - Is able to develop and then instill a compelling vision and purpose that ultimately impacts the bottom line by creating competitive advantage. -Business Acumen - Demonstrates business acumen in all aspects of key decision making. -Intellectual Rigor – Demonstrates intellectual rigor in all activities and actions. Personal Attributes -Principled - Acts in the best interests of the company; demonstrates behavior aligned with the Code of Business Conduct; values and respects others; is reliable, consistent and a good role model. -Interpersonal Skills - Communicates effectively both verbally and in writing. -Partnering - Demonstrated success in partnering across an organization. Able to coach, develop and motivate others within and across the organization. -Continual Learning - Actively engages in continually identifying ways to improve himself/herself as well as the business and utilizes tools and processes to ensure consistent, reliable, high quality results.
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