EHR Technical Analyst II - Testing

Key to Sutter's business plan, the role of Sutter Health Information Technology is to make electronic data and communications available to Sutter Health employees, providers and patients to support the health and well-being of the community, enhance patient care and safety, and improve business processes and performance. Information Technology's (IT) key approaches to meet these needs consists of the Applications, Telecommunications, Project Management, Web, and Technology. We continue to review IT optimization across our affiliates, regions and entire enterprise.

Key to Sutter's business plan, the role of Sutter Health Information Technology is to make electronic data and communications available to Sutter Health employees, providers and patients to support the health and well-being of the community, enhance patient care and safety, and improve business processes and performance. Information Technology's (IT) key approaches to meet these needs consist of the Applications, Telecommunications, Project Management, Web, and Technology. We continue to review IT optimization across our affiliates, regions and entire enterprise.

The Technical Analyst II is responsible for performing highly skilled technical analysis, design, support, implementation, and project management for technology related activities may include OS Administration, Interface Development, Database Development, Application, and/or web-related projects. Responsibilities include implementing, and supporting the technical solutions for the project, as well as working with Affiliates and Product team members to define business and user data requirements and participating in defining the technical solutions for the project. In addition, the Analyst is responsible for providing detailed specifications, data mapping, testing assistance and issue resolution. Additionally, the Technical Analyst II is responsible for the technical analysis and evaluation, implementation, and support of product upgrades and requested changes for existing interfaces, databases, applications, systems, and/or technical related projects.

The Technical Analyst II ensures that all specifications are developed according to established standards and procedures, in a timely manner adhering to project management/control plans. As needed, the Technical Analyst II will assert their leadership role to the Technical Analysts I in order to provide technical and functional work direction and training. The Technical Analyst II works closely with other IT department and affiliate groups and acts as a key resource in analyzing new technologies and products to determine their feasibility and usability in fulfilling user or business requirements.



THIS POSITION REQUIRES EPIC CERTIFICATION IN AT LEAST TWO MODULES.
REQUIREMENTS


QUALIFICATIONS

Education:
A Bachelor's Degree in Information Management, Computer Science, Healthcare Administration, Business, the specialized Application, or related field is required. For applicants with degrees not related to Computer Science, significant specialized course work or experience in software development is required. The equivalent combination of education, training, application/hardware support, hardware/software installation projects, and hospital/clinic operation experience may be substituted. Postgraduate degree or certification is preferred.

Experience:

The successful candidate will have at least 4 years of experience creating test cases and running automated testing scripts using the EPIC application software. Candidate should have knowledge of full system life cycles. Knowledge of quality assurance practices and tools are required. This position contains both automated and manual testing experience in the web and client server environments. This position requires proven experience in writing test cases, test plans, working in a structured test methodology, utilizing use cases and automations
scripts. Development experience in test scripts, execution and reporting also required. Experience analyzing and supporting complex projects is required. Experience in developing data standards to support reporting and analysis is desired. Experience in Regression and New Application Testing. Testing end-user device functionality and interoperability in a complex Clinical Information System setting that is part of an enterprise solution

Work closely with system and network administrators, DBA's, developers and application groups, specifically concerning end-user device performance. Provide detailed documentation of testing and configuration, to include processes, guidelines and standards. Works with users & project team members to determine needs; then translates them into functional designs as needed. Experience with Epic strongly preferred.



Related Skills:Proficient in MS Office, MS Visio, MS ProjectProven experience in a technical environment with dedication to quality.Skilled at complex problem solving. Strong communication skills - written and verbal. Demonstrated ability to develop creative solutions to complex problems. Excellent organization skills. Experience with Healthcare application end-user support a plus Knowledge of good PC practices regarding virus avoidance and security awareness