Bilingual Compliance Field Trainer (Spanish-Phoenix, AZ)

Job Category: Compliance/Field TrainerGeneral Responsibilities: The Compliance Field Trainer is responsible for completing anti-money laundering (AML) auditing and training to U.S.-based retail locations (agents) to ensure they are in compliance with legal and company compliance policies. In this role, the Trainer will review, in detail, money order and money transfer transactions, provide feedback to agents and conduct on-site training as needed. This role requires the ability to travel extensively by car and air to agent locations totaling approximately 75-85% travel.Specific responsibilities of this position are listed below.Audit
Evaluate available data in order to determine agent non-compliance exposure to MoneyGram International (MGI) and determine whether ongoing monitoring, field audits, and/or corrective training are required.
Conduct field audits when necessary (i.e. typically with higher risk agents) to assess agent compliance.
Provide results of audits to compliance management and sales staff.
Maintain a sound working knowledge of relevant anti-money laundering laws, regulations and crimes.Training
Conduct field training with agents and their employees to correct non-compliance with anti-money laundering and related MGI policy requirements. Document thoroughly, training and other findings.
Assist with development of anti-money laundering training material, as well as miscellaneous reference and communication materials.
REQUIREMENTS
Skills and Experience Required: BS/BA in criminal justice, business, or equivalent combination of educational and work experience (Required).Minimum three to five years work experience in fraud, compliance, or a related area in a banking or financial services environment (Required).Money laundering compliance experience (Preferred).Knowledge of money laundering compliance requirements for money services businesses (Preferred).Demonstrated analytical skills - ability to find and evaluate information from internal and external sources, along with what is provided by agents, and make sound decisions about compliance (Required).Fluent bilingual communication skills - Spanish (Required).This is a field-based position, requiring the incumbent to work out of a home office. Must reside within 50 miles of Phoenix, Arizona territory and have the ability to travel frequently to perform AML audits and training at the agent locations (estimated 75%) (Required).Demonstrated ability to make quick, yet sound decisions, and communicate negative and adverse messages professionally, under difficult circumstances (Required).Proficient with MS Excel, Word, and ability to learn database applications (Required).Demonstrated professional oral and written communication skills. Proven ability to employ tact and to appropriately adjust communications when interacting with individuals at varying levels in the organization. Proven ability to communicate effectively with a culturally diverse agent base (Required).Demonstrated organizational skills, including time management, record keeping, self-scheduling, and follow-up. Must be able to work independently within guidelines, with minimal supervision (Required).