Operations Coordinator

SUMMARY:
The Operations Coordinator manages all day-to-day operational tasks for the Area Operations teams including purchasing, testing of lighting systems, management of trouble tickets in Remedy for Area Operations Staff as well as tracking duties. This position works closely with internal and external customers as a customer service point. REQUIREMENTS
Travel Percentage: 0%ESSENTIAL FUNCTIONS:
Assist Operations Manager in managing ATC’s Regional Tower portfolio to maintain low operating margins, while striving to make ATC the US’ premier tower vendor and ensuring our revenue growth in the future.
Use and maintain the Remedy maintenance trouble ticket system; ensure compliance with all Federal and State guidelines governing towers and related uses; assist the Regulatory Group to track, notify and reply to FCC Notice of Violations (NOV).
Be the primary telephone contact working dispatch for Operations in the Region.
Monitor and ensure update of accurate data on CMS/OASIS databases; work with OCI teams to get timely and correct data into the database; assist the Oasis group in maintaining accurate drawings and site information; collect data and populate additional fields into Remedy/Oasis, as well as validate that data.
Manage the Purchase Requisition Process for Operations, while working with PO Coordinator for the office in acquiring Purchase Orders and expediting delivery of goods.
Assist Operations Manager and Site Managers in the timely procurement of materials and order materials, as required.
Monitor and manage all costs for sites, utility, tax, expenses and maintenance; and code incoming vendor/contractor invoices for specific site responsibilities for payment at the regional level.
Complete periodic audits of files to ensure compliance with license agreements and Federal Regulations.
Attend required training courses, including OSHA, RF/EME, Flash and company-standard training curriculums.
Track FCC registrations to ensure signage compliance.
Provide constant and on-going monitoring of costs and needed maintenance for all sites within the Area.
Assist ATC Sales, Marketing and Co-location Departments by providing current facility information and direction in adding new customers to existing ATC facilities.
Other duties, as required.
SUPERVISORY RESPONSIBILITIES:
None.
QUALIFICATIONS:
Excellent planning and organizational skills.
Excellent written and verbal communication skills.
Strong computer skills, including Microsoft Office (Word, Excel, Access and Outlook) and Visio and Remedy.
Strong attention to detail and accuracy.
Ability to manage multiple and simultaneous projects and vendors.
Ability to be a team player, who works well with others.
Ability to succeed in a fast-paced, stressful and unsupervised environment.
Ability to make decisions, using good judgment.
Have a working knowledge of construction.
EDUCATION AND EXPERIENCE:
High School Diploma or GED.
Two years relevant office administrative, phone or customer service experience.
Computer skills.
Excellent customer service skills.
Familiarity with general accounting procedures and methods required.
Property and Project Management skills desired.
Knowledge of FAA and FCC rules and regulations pertaining to day-to-day operations not required, but an ability to learn quickly is required.


OTHER: Periodic travel may be required.
Periodic on-call time required. ENVIRONMENT:
95% performed in climate-controlled internal office environment working under normal office conditions. Travel will be required in support of the position’s responsibilities.
While performing the duties of this job, the employee is regularly required to sit; stand; walk; use hands and finger to feel and handle; reach with arms and hands; talk and hear. While performing the duties of this job, the employee frequently is required to stoop, kneel, and crouch; lift weight or exert a force up to a maximum of 25 pounds.
ADDITIONAL:
We are a dynamic organization in a rapidly changing industry. Accordingly, the responsibilities associated with this job will change from time to time in accordance with the Company’s business needs. More specifically, the incumbent may be required to perform additional and/or different responsibilities from those set forth above.
The above declarations are not intended to be an all-inclusive list of the duties and responsibilities of the job described, nor are they intended to be such a listing of the skills and abilities required to do the job. Rather, they are intended only to describe the general nature of the job.