Clinical Nursing Operations Specialist

Ready to stretch your skills and reach for more?At Gentiva, we make it possible for associates to achieve their most ambitious career objectives. Our success, commitment to clinical excellence, scope of service, and financial strength means we can offer you real potential to build a rewarding career. And you’ll be impressed by how we ensure your growth and development with Gentiva University—our 24/7, online continuing education program. You can learn on your own schedule, at your own pace and earn valuable CE credits.
As a Clinical Nursing Operations Specialist with Gentiva, you will:
Assess office performance, both clinical and non-clinical, ensuring compliance with state and federal regulations, accreditation standards, clinical practice standards and company policies, including performance improvement, service delivery and documentation requirements.
Provide clinical and non-clinical expertise to all levels of the field organization regarding interpretation of policies, processes, procedures, and accreditation standards and regulations. Develop and direct the implementation of plans of correction in branches as a result of assessment and in response to unfavorable survey outcomes.
Participate with departments and line management in providing feedback for the development and implementation of policies and processes, procedures and systems to ensure compliance and positive survey outcomes.
Conduct and/or participate in evaluation, performance assessment and improvement evaluations. Identify deficiencies in compliance with standards, regulations, coverage determinations, documentation, and quality indicators.
Provide expertise to branch directors and staff, as well as up-line management, regarding follow-up action for correction of deficiencies and identification of operational issues. Direct and monitor resolution of identified deficiencies in conditional level branches on behalf of the Governing Body to ensure ongoing compliance and make written/verbal reports to the Governing Body and its committees as requested.
Serve as a liaison between offices and regulatory affairs department on questions of coverage and documentation. Review/recommend modifications to company policies, procedures and processes as a result of their unique position as liaison to field operations in order to better comply with regulations/standards.
REQUIREMENTS
Qualifications
Bachelor’s Degree in Nursing or the equivalent
Minimum of eight years experience in nursing of which three to four years were in homecare and Two years were in a DCOS/DCM role, preferably in a Certified Home Health Agency generally required
Current RN license required in the state of practice
Extensive knowledge in the areas of third party payer coverage, documentation, service delivery and the interpretation and application of regulations and performance improvement standards also required
Excellent leadership, interpersonal, and communications skills
Assertiveness and ability to function independently and lead a team in a changing environment
Ability to travel (100% of time) Territory for this position is CT, Long Island, Metro NY, Westchester County, candidates must live within this territory.BenefitsWe recognize people as our most valuable asset. Our competitive salary and benefits package may include: medical, dental, vision, life and disability insurance; 401(k); employee stock purchase plan; paid time off; tuition assistance program and free CE credits through Gentiva University, our 24/7 online education resource.*Ask your recruiter about qualifying details, including minimum required hours.About Gentiva® Health ServicesGentiva® Health Services is the nation's leading provider of comprehensive home health services. Gentiva serves patients through more than 350 direct service delivery units within approximately 250 locations in 35 states, and through CareCentrix®, which manages home healthcare services for many major managed care organizations throughout the United States and delivers them in all 50 states through a network of more than 2,000 third-party provider locations, as well as Gentiva locations. The Company is a single source for skilled nursing; physical, occupational, speech and neurorehabilitation services; social work; nutrition; disease management education; and help with daily living activities, as well as other therapies and services. Gentiva's revenues are generated from commercial insurance, federal and state government programs and individual consumers. For more information, visit Gentiva's web site, www.gentiva.com.*Gentiva Health Services, Inc. is an Equal Opportunity Employer. M/F/D/V encouraged to apply.To learn more, please contact your local recruiter at 1.866.GENTIVA. To apply, please go to: www.gentiva.com/jobs