SUPERVISOR - RESOURCE AND REFERRAL PROGRAM

Improving the Lives of Families through
Child Care Services, Research, and Advocacy since 1980Crystal Stairs is one of the largest private non-profit child development corporations in the State of California. We help families locate affordable and appropriate childcare through a variety of services, working with childcare providers, educators, advocates, and community members to positively impact the lives of over 25,000 children per year.As an Employer-of-Choice, Crystal Stairs is proud of our cordial, collegial work culture. We are committed to creating a family-friendly environment and encouraging employees to achieve work-life balance. That’s why we offer your choice of flexible work schedules, with a paid lunch break: four 10-hour day workweeks, four 9-hour days, and one 4-hour day, or a five 8-hour day workweek.You’ll receive 2 weeks paid vacation to start, 3 weeks after 3 years, and 4 weeks annual vacation after 5 years. You’ll also receive 3 personal days per year, 8 holidays, and a paid holiday break between Christmas and New Year’s which serves as an extra, “mini vacation”.
Our outstanding benefits include 100% employer-paid HMO health and dental plans, 80% employer-paid PPO health and dental plans, and vision and employee assistance plans. We offer employer-paid life insurance, and optional supplemental life/dependent life insurance, as well as flexible spending accounts for health care and dependent care expenses. We also offer a 403b plan for new employees, and a 401k (with employer match & profit sharing), with 100% vesting after just four years.If you’re ready for an enriching career, one with meaning and challenge, then Crystal Stairs is for you. Our mission— to Make Crystal Stairs the Premiere Child Care and Child Development Agency in California—is not an easy one. Yet, within it you will find significant achievement, satisfaction and reward. Ready to make a difference? Join us!
RESOURCE AND REFERRAL SUPERVISOR
What We’re Looking For:The Program Supervisor is primarily responsible for delivering services to parents, child care providers, community members, and other interested individuals and organizations. The Supervisor manages a team of Program Specialists and coordinates activities in support of the delivery of R&R Services. The candidate will supervise and understand the child care referral process for internal and external customers (individuals and organizations)requesting R&R Services. Monitor program compliance. Coordinate, conduct and/or participate in program workshops and trainings as well as give presentations to community groups and organizations.
REQUIREMENTS
EXPERIENCE, KNOWLEDGE, SKILLS AND ABILITIES YOU SHOULD POSSESS:* B.A. in Early Childhood Education, Child Development or related social or human service field required
* Relevant work experience can be substituted for college level education.
* Minimum 2 years of supervisory experience preferred. Knowledgeable in contractual requirements for the California Department of Education and agency policies and procedures.* knowledge of all funding terms and conditions and contracts relative to the delivery of Resource and Referral Services.* Proficiency in Microsoft Office and referral database (CSP preferred and/or NACCRRAware).
* Must have excellent written and oral communication skills in order to prepare and deliver effective presentations to a variety of audiences (agency and public).* Ability to organize, prioritize and delegate workflow.* Bilingual English/Spanish a plus, but not required.
* Also requires the ability to work a flexible schedule, as the workload requires (may include some weekends and evenings.OTHER REQUIREMENTS
Valid California Driver LicensePlease include your salary history; only resumes with salary history will be reviewed.Crystal Stairs is committed to building and sustaining a diverse workforce and culture. As part of this commitment, Crystal Stairs provides equal opportunity in all of our employment practices, including selection, hiring, promotion, transfer, and compensation, to all qualified applicants and employees without regard to race, color, medical condition as defined by state law, ancestry, religion, sex, national origin, age, marital status, sexual orientation, gender, ethnic group identification, mental or physical disability, pregnancy, childbirth and related medical conditions, or any other legally protected status.Please log onto our website to learn more about who we are and the work that we do at:
www.crystalstairs.org