Community Health/Social Workers!

Very Large Health Care Solutions company is kicking off their Disease Management Program this fall in the state of Florida

The Lay Health Educator/Community Health Worker’s (CHW) role is to provide culturally appropriate support to outreach disease management services and Community Based RNs. Key responsibilities include locating and linking members with the health care system and Community Based and Call Center RNs, providing language and cultural translation services, and supporting coordination of care and disease management activities. The Lay Health Educator/CHW reports directly to the In-State RN Manager.Perform community outreach activities to assist community based DM program staff in locating member, inform eligible members of Disease Management services available, and promote and build trust for those services.

Activities include, but are not limited to:
1.Contacting providers of care.
2.Physically visiting member’s address.
3.Hosting an “information table” at common community areas, events or faith based locations.
4.Assist in language and cultural translation. This may include activities such as:
a.Accompanying member to medical visits.
b.Providing translation or support to Community Based RN during home visits.
c.Serving as a resource to staff members.
5.Assist in coordinating members’ relationships with multiple service systems. This may include activities such as:
a.Assisting members to obtain a Medical Home and providing instruction on appropriate use of the Medical Home.
b.Assisting members in overcoming transportation barriers to obtaining medical care.
c.Promoting and scheduling appointments with members for Community Based RNs or telephonic Disease Management nurses.
d.Informing members about available community resources and assisting members in utilizing the resources.
eInforming staff members about community resources available.
6.Support disease management efforts. This may include activities such as:
a.Presenting health education in a culturally appropriate format. For example, teaching a member how to prepare traditional foods using less fat etc; as instructed by the CBRN.
b.Providing social support to improve members’ adherence to medical treatment and lessen the risk that they will drop out of program.

Utilize the McKesson computer system to maintain confidential and accurate records of member address and telephone information, documentation of all contacts (and attempted contacts) and the type of assistance provided. Disseminate information in confidential format to DM Program staff.

Maintain current, accurate database of community resource contacts for outreach services and assist DM program staff in targeted communications activities. Maintain all client information in a confidential manner in accordance with policy and HIPAA regulations.

REQUIREMENTS
Education and Training

Must reside in and share experience, language and/or culture of the community to be served.
Must have valid driver’s license and liability insurance coverage.
Bi-lingual preferred; Spanish and English and Polish.
High School Diploma or GED preferred
Minimum of 2 years experience in health, social or community services.

Business Experience –

Specialized Knowledge/Skills –
1.Experience with personal computer using Windows operating system preferred.
2.Able to write and communicate effectively
3.Strong organizational skills

Working Conditions:
Environment –
1.Independent work from home-based office environment; daytime travel within an assigned region of FLA
2.Must have a current valid drivers license and required level of automobile liability insurance coverage.
3.Must be able to comply with Work at Home Agent Requirements to include high speed internet connectivity.

Physical Requirement – Travel is required, occasional overnight travel is required.

Reimbursed Travel may be required
Valid driver’s license in the state of FLA needed!REQUIREMENTS
Education and Training

Must reside in and share experience, language and/or culture of the community to be served.
Must have valid driver’s license and liability insurance coverage.
Bi-lingual preferred; Spanish and English and Polish.
High School Diploma or GED preferred
Minimum of 2 years experience in health, social or community services.

Business Experience –

Specialized Knowledge/Skills –
1.Experience with personal computer using Windows operating system preferred.
2.Able to write and communicate effectively
3.Strong organizational skills

Working Conditions:
Environment –
1.Independent work from home-based office environment; daytime travel within an assigned region of FLA
2.Must have a current valid drivers license and required level of automobile liability insurance coverage.
3.Must be able to comply with Work at Home Agent Requirements to include high speed internet connectivity.

Physical Requirement – Travel is required, occasional overnight travel is required.

Reimbursed Travel may be required
Valid driver’s license in the state of Ill. needed!


Pay differential for bi-lingual employees!