Legal Assistant / Case Manager

San Jose office of national legal arbitration and mediation consulting firm has an immediate opening for a case manager. Will provide internal support for legal panelists and external client service support for clients of with a focus on business development, client service and client retention. Responsible for coordinating all case activities between panelists and clients, maintaining good panelist and client relations, and providing high quality service in all aspects of case administration from the first phone call through the close of the case. Offers a professional, challenging, congenial work atmosphere with a competitive salary and excellent benefit package.
REQUIREMENTS
Should have 3 - 5 years of client service experience. Education should include high school plus a paralegal certificate and/or 2+ years of college; a bachelor's degree is preferable. Patience, flexibility, self-starter, fast learner, good team worker and the ability to use common sense when making decisions. While a paralegal or legal secretary experience would be highly desirable, a basic understanding of the legal industry is a necessity. If you're capable of assuming significant responsibilities in a team-oriented environment, we look forward to hearing from you!

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Keywords: paralegal, law clerk, legal services