RECORD CENTER SPECIALIST/ORLANDO

Iron Mountain (NYSE:IRM) is the world's trusted partner for outsourced records and information management services. Founded in 1951, the Company has grown to service more than 200,000 customer accounts throughout the United States, Canada, Europe and Latin America. Iron Mountain offers records management services for both physical and digital media, disaster recovery support services, and consulting - services that help businesses save money and manage risks associated with legal and regulatory compliance, protection of vital information, and business continuity challenges.

We currently have two openings for Record Center Specialist, that will be based at our Orlando, Florida location.

Basic Function of the Job: Internally services the customers by maintaining their inventory through performing record center tasks including retrievals, incoming, destructions, internal moves, permanent withdrawals and any special projects requested.

Scope of the Job:
-Responsible for executing services requested by the clients at Iron Mountain facilities within the district
-Individual and team responsibility for customer transactions. Work Performed
-Process all incoming media orders including, scanning carton barcodes and locations, storing items in record center, downloading scanned information, investigating and resolving all exceptions and, at times, closing the order in Safekeeper.
-Process media retrieval orders including pulling the items, verifying item, closing service order on Safekeeper, manifesting all orders, bundling all orders and preparing for shipment to customer.
-Process all internal moves including pulling media from one location and storing it in another location, investigating all exceptions and closing all work orders in Safekeeper.
-Process all destructions including pulling required media, verifying it for accuracy, preparing it for cartage, investigating and resolving all exceptions and closing all work orders in Safekeeper.
-Research and resolve discrepancies encountered during above processes and communicate difficult issues or problems to manager.
-Prepare and process all record center paperwork necessary to accomplish the above processes. -Inspect and maintain all equipment including, Telxon scanner, wedge, Safekeeper terminal, ladders, etc.
-Observe safety procedures and report any safety issues.
-Perform other duties as assigned.
REQUIREMENTS
Education:High School diploma or equivalent

Hours for these positions are 12:00 pm - 9:00 pm, some weekends and holidays.

Skills: Strong attention to detail

Prior Work
Experience:1-2 years minimum past work experience in a service industry and/or a team focused environment

Must have negative pre-employment drug test results and must successfully pass a background investigation; possess sound verbal communication and excellent organizational skills