Claims Services Technician

RESPONSIBILITIES: 1. Processes simple and routine claims in accordance with defined procedures for conducting investigations and evaluation of damages to achieve a prompt and equitable disposition. Simple and routine claims may include small theft or automobile glass replacement/repair. 3. Maintains diary of claims processed and matches all open and closed mail to ensure proper tracking of claims and processing in accordance with time and quality standards. 4. Notifies Underwriting of questionable risks encountered to ensure risks are identified. 5. Performs support duties related to claims including data entry into system, maintaining folders, typing general correspondence to assist the unit in processing claims at an appropriate and efficient level. 6. Reviews claims to identify fraud. 7. Identifies potential subrogation and coverage issues and advises unit leader to ensure proper classification of assigned claims. 8. Adheres to department quality standards to ensure that the highest level of service is provided. 9. Performs other duties which may include catastrophe team participation and 24-hour on-call service program. 10. Sets up new claims. 11. Makes payment entries in claim system. 12. Prints and reviews claim reports.
REQUIREMENTS
EDUCATION: High school diploma or equivalent EXPERIENCE: Basic understanding of insurance principles including coverages and terminology. Six months to one year experience desired.

We recognize that talented people are attracted to companies that provide competitive pay, comprehensive benefits packages and outstanding advancement opportunities. For this reason we offer a Comprehensive Benefits Plan that includes the following: 401K and retirement plan, Accidental death & dismemberment insurance, Credit Union membership, Dental coverage, Dependent life insurance, Disability insurance, Discounts on automobile and homeowner?s insurance, Employee life insurance, Long-term care insurance, Medical coverage, Paid time-off, Pay-for-Performance, Reimbursement accounts, Tuition reimbursement, Vision care coverage, and Work/Life resources.

Golden Eagle Insurance is part of the Agency Markets (AM) business unit of the Liberty Mutual Group. Golden Eagle Insurance is a company committed to providing superior commercial property and liability coverage and professional loss control services for small to medium-sized businesses in California.