Service Excellence Data Analyst

Department: Service ExcellenceSchedule: Full-timeShift: Day shiftHours: 8:00 to 4:30Job Details: Bachelor's degree in Business or related field is required. - Data Analysis courses required. - 5 years of general business experience is required. - 2 years experience in research/data analysis, community education or healthcare education is required. - Previous experience in adult or high school education is preferred. - Background/experience in business education or social sciences is preferred. - Must have strong knowledge of computer software navigation, data analysis, strong communication skills, positive attitude, enthusiasm and energy.Serves as hospital "champion" for accessing information available through patient satisfaction databases and other related resources, such as those for physician and employee satisfaction; assists individual department leaders and staff in the interpretation of data and the development and evolution of service excellence initiatives; assists in the creation of service excellence training tailored to specific department needs; coordinates and conducts a variety of service-excellence-related sessions, workshops and seminars for hospital staff.
REQUIREMENTS
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