Recruitment and Retention Manager
NAPA was founded in 1925 to meet Americas growing need for a world-class auto parts distribution system. By providing excellent customer service for more than 75 years, NAPA has become the industry leader. NAPAs strength is unrivaled, with 6,000 NAPA AUTO PARTS stores, 58 Distribution Centers, 9,600 affiliated NAPA AutoCare repair facilities, 200,000 parts in inventory every day, and more ASE-Certified Parts Professionals than anyone in the industry.
In addition to being Americas first choice for automotive parts and accessories, NAPA is also a leading supplier of specialty parts and equipment for the collision repair, heavy-duty truck, and industrial markets. NAPA also serves automotive consumers through the UAP division in Canada, Auto Todo in Mexico and with other locations throughout the Caribbean and Latin America. NAPAs company-owned stores and our independent owner-operated stores are exciting in that everything we are as a company comes together in the stores. Purchasing, distribution, marketing, merchandising, customer service; all play a major role each day.
Job Description
Reporting to the District Manager, this position manages the recruitment and retention function for the company owned stores. This position is responsible for the recruitment, selection and retention.
This position also interprets and administers the Company's policies, procedures, and practices, to insure that the company and our employees are in compliance with both local, state and federal regulations, in addition, to company expectations.
NAPA is a great place to work. We're focused on winning. We recruit, develop, encourage, and retain the best workforce in the automotive aftermarket. They, in turn, service the best customers – our customers – with the best products, the best service, and the best solutions.
StaffingManages recruiting, interviewing and hiring activities in compliance with company goals, our Affirmative Action Program, as well as state and federal lawsCoordinates larger-scale recruiting programs including Job Fairs, Employment Symposiums, and related eventsPromotes employee referrals Store personnelEnsures use of company recruitment tools such as banners (interior and exterior) and point-of-sale signing to publicize employment opportunities.Creates innovative/resourceful methods to make job opportunities knownManages job posting and selection process
Training and DevelopmentCoaches managers on effective retention programs and options, such as utilizing employee training programs (FastTrack, Quickstart, etc.) employee recognition, morale buildersConsults on Succession Planning and career pathingDevelops plan with appropriate managers to educate and promote training to all employees. Monitors successful completion and appropriate compensation of employees as it relates to incentive based training programs.
Employee & Labor RelationsManages the employee Exit Interview process and collects/analyzes data to enhance employee retention efforts.In conjunction with managers, develops employee recognition programs
REQUIREMENTS
Job Skills
Bachelor's degree in Human Resources or previous human resource and recruiting expereince.
Able to make cold calls
Proficient in Microsoft Office Products
Strong oral and written communication skills
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