Operations Analyst

Teachers Insurance and Annuity Association-College Retirement Equities Fund (TIAA-CREF New York, New York), is one of the largest and most respected financial service providers in the world. For more than 85 years we’ve been dedicated to serving the financial well-being of an extraordinary group of people – those working in the academic, medical, cultural, and research fields.

Financial Services


Monitors and manages the Corporate IT Infrastructure, as well as core systems and

processes, 24x7x365, using numerous software and hardware products and tools to

ensure the highest levels of service and system availability; provides operational support

for incidents and outages of varying degrees of severity.

Troubleshoots and restores service through the use of technical abilities, tools and/or

assistance from 2nd level experts.

Monitors production runs, completes production code migrations and system backup processes.

Participates in disaster recovery tests.

Second Shift position(3:00pm -11:45. Shift rotation includes weekends.

Loads tapes and completes all tape library functions, as needed.


As a TIAA employee, you have access to a highly competitive benefits package that includes the following plans: Retirement, 401(k), including an excess plan, Medical coverage, including prescription drug coverage, Dental coverage, Vision care, Long- and short-term disability, Life insurance, Flexible spending accounts, Paid time off, Work/life programs, Tuition reimbursement, Adoption assistance, Fitness reimbursement, Commuter benefits, and Back-up childcare.
REQUIREMENTS


Associate's or Bachelor's degree or technical institute degree / certificate in Computer Science or the equivalent combination of education, technical designations and work experience.

2 to 5 years of experience in data center operations