EAP Specialist -- P/T Position, Masters Degree Required!

UnitedHealth Group is an innovative leader in the health and well-being industry, serving more than 55 million Americans. Through our family of companies, we contribute outstanding clinical insight with consumer-friendly services and advanced technology to help people achieve optimal health.

United Behavioral Health EAP, a United Health Group company, provides seamlessly integrated employee assistance and work/life programs to over 15.5 million members throughout the United States, Canada and select International locations. United Behavioral Health's holistic approach to life event programs is designed to enrich and support employees and their family members through all aspects of life such as child and elder care, relationships, stress and workplace conflict. If you are looking for a fulfilling career helping others, join our team of dedicated professionals and find out why Uninted Behavioral Health EAP is the right choice for you.



If you would like a change from direct care, but still want to use your clinical skills and expertise to assist those in need, we encourage you to apply for this rewarding, growth-oriented position. In this role you would assess care needs and initiate EAP referrals for callers with a variety of issues, including workplace stress, family problems and mental health issues.



Primary responsibilities include:


Providing telephonic assistance to employees with a variety of issues
Responding to crisis calls
Determining member eligibility and benefit coverage
Triaging calls as appropriate
Initiating counseling referrals and providing certification for appropriate outpatient care
Updating and making clinical notes in the care management database









Job Requirements:

A Master's degree in Psychology, Counseling, Social Work or related field is required, with 5 years post-graduate work. LPC, LSW or LMFT is strongly preferred. EAP experience or CEAP certification would be helpful, as would a background that includes a wide variety of settings/patient populations. Bilingual (English/Spanish) preferred. The chosen candidate will be computer savvy, flexible, and able to take instruction. *All shifts involve weekends and evenings.



UnitedHealth Group offers a full range of comprehensive benefits, including medical, dental and vision, as well as a matching 401k and an employee stock purchase plan.



If you are interested in growing professionally within an innovative, highly respected organization, we invite you to explore this excellent growth opportunity!



Diversity creates a healthier atmosphere: equal opportunity employer M/F/D/V.