Branch Manager - Staffing

Our Nashville area Branch office currently has an opening for a Branch Manager. The Branch Manager's general purpose is to work towards meeting goals in regards to sales, service, profitability, injuries and collections. Direct the overall activities of the branch to continually and simultaneously achieve the following three objectives: (1) serve the customers within our target market in an extraordinary manner so our name and reputation continue to flourish; (2) earn an acceptable profit on our sales and increase sales volume; (3) invest time and money in our personnel so they learn, grow and become better all around employees and people, and enjoy working for our company.

Essential Duties and Responsibilities:
Hire, train and monitor Sales Representatives along with Sales Manager. Make sure all Sales Personnel are trained and adhere to minimum quotas, collections, safety and risk management, as well as paperwork.

Hire, train and monitor all service personnel.

Ensure that proper people and activities are in place to assure reaching goals and profitability. Manage subordinate supervisor(s) who supervise employee(s).

Continually be involved with and manage all sales activity within region/area including development and service of major accounts.

Ensure that operations personnel have the tools they need to perform their jobs satisfactorily. Personally inspect jobs to assess the progress on jobs and the game plan that operations personnel are employing to achieve the objectives.

Ensure that all branch personnel understand the overall company objectives as well as their individual departmental objectives and that they work together to achieve the stated objectives. Be available to help resolve conflicting objectives. Reinforce continuously respectful communication between all departments.

Monitor all applicant files, customer files, risk management policies and procedures, data entry and computer functions.

Monitor quality assurance and customer satisfaction through service efforts within the branch.

Continually take the pulse of clients through informal telephone conversations, lunch meetings, industry events and formal customer satisfaction surveys. Ensure that quick and proper response to all reasonable customer requests.

Coordinate with billing and data processing to assure smooth processing of temp payroll and client billing. Ensure that branch provides timely information to corporate office for processing permanent payroll and accounts payable.

REQUIREMENTS
Bachelor's degree (B. A. or B. S.) from four-year college or university; or five to seven years of related experience and/or training; or equivalent combination of education and experience.