Catering/Sales Manager

MISSION HILLS COUNTRY CLUB

Responsible for achieving Annual Plan for private party functions through organized sales, prospecting and marketing programs.

Essential Functions & Accountabilities
1. Responsible for Catering Department and achieving the prepared Sales Plan which has significant impact on the overall financial well-being of the Club.

2. Work with Chef and Club Manager to establish profitable catering menus that meet Members or Member-sponsor needs.

4. Monitor and report on Member and/or Member host satisfaction of private party functions.

5. Work with Member Relations Director to successfully plan and implement member events.

6. Develop and maintain a sufficient prospect inventory to insure on-going contact with existing client base. Maintain a minimum of 10 - 20 "A: prospects that will book within 30 days.

7. Maintain a minimum of 100 leads that are in the process of qualifying as a prospect.

8. Must complete and maintain STAR program certification (Smart Training for Achieving Results) via initial training and also by attending quarterly Continuing Education Training Workshops held throughout the Region.

9. Analyzes the requirements of the function and decides type of service necessary; works with published catering menus or structures menu proposal, deciding on prices with Club Manager and closes sale where necessary with proposal and other "fencesitter items"; draws up contract, procures client's signature, and collects necessary deposit.

10. Become proficient in the use of ClubCater computer system.

11. Be able to independently solve problems of host and guests with catered functions.

12. Works with Club Manager to review goals and a plan of how to achieve them. This meeting will include review of Catering Sales Forecasts and upcoming prospecting focus, plus review of Prospect Inventory and ClubCater Sales Management Reports.

13. Design and market Special Prospecting Projects to bring in more business, such as; wedding promotions, Meeting Planners Promotion, Administrative Assistant programs, and any other marketing programs increasing prospecting base.

14. Conducts daily catering operations meeting with Executive Chef, Banquet Captain, Bar Manager, etc., to review client's wants/needs and overall operational flow of parties plus distribute individual function sheets complete with function details. Meets hosts of parties daily and reviews private dining rooms and service requirements. Reacts daily to Members requests and concerns regarding food and beverage service for private parties.

Other Accountabilities
1. Because of the fluctuating demands of the company's operation, it may be necessary that each Employee Partner perform a multitude of different functions; therefore, as an essential part of your position, you will be expected to help others when the occasion arises, just as other Employee Partners are expected to help you. Accordingly, you may be expected to perform other tasks as needed or as directed.

Reporting Relationships
Reports Directly To Club Manager

Also Works For Regional Catering Director
Other Jobs Reporting to This Supervisor
Directly Supervises Catering Assistant
Indirectly Supervises Service Personnel
REQUIREMENTS
Work Experience
Two years commissioned sales experience. Prefer in catering or banquet

Education
College degree preferred

Certification/License
n/a

Budget Control/Responsibility
Responsible for Catering Budget

Security/Confidentiality
n/a

Training
STAR certified

Performance Standards
Knowledge of food preparation and etiquette preferred. Computer experience preferred. Knowledge of state and local alcoholic beverage regulations.

Working Conditions/Environment
Fast pace environment, mostly indoor work.