Whole Body Associate Team Leader

Job Summary Works together with other Team Members to assure that all objectives and goals of the department and store, as communicated by the Store Leadership/Coordinator, are met or exceeded. Provides excellent customer service while serving and selling the highest quality products. Abides by the strictest standards of physical and food safety, freshness and sanitation. Essential Duties Assist and support the Whole Body Team Leader with all departmental functions. Interview, select, train, evaluate, counsel and terminate Team Members. Follow through on all customer questions and requests. Create a labor schedule to leverage productivity within the needs of the department. Ensure department orders for equipment, supplies and product are timely and accurate. Keep all cases and shelves clean, well stocked and product rotated. Follow established food safety, cleaning and maintenance procedures. Maintain accurate retail pricing and signage. Oversee sampling of department products to the customers. Supervise and maintain special order system. Be aware of new products and their placement. Ensure that product is cross-merchandised with other departments. Maintain back stock areas and coolers. Analyze and control product transfers, waste and spoilage. Know and practice proper lifting techniques and safe use of all tools and equipment. Practice proper care and maintenance of all equipment. Report safety violations and hazards immediately; maintain department security. Communicate with Team Members regarding all department operations. Conduct scheduled inventories and submit reports. Maintain a contribution margin equal to or exceeding regional averages. Communicate company goals and information to Team Members. Know product availability, preparation, storage and nutritional aspects. Oversee adjustment of displays according to movement, promotions and profitability. Keep Store Leadership informed of all events that affect the department. Ensure that product mix meets varied customer dietary needs and requests. Participate in regional and national sales promotions. Have a good understanding of department financials and labor budgets. Accept and process product from Receiver. Schedule and lead department team meetings; attend store and regional meetings. Visit the competition on a regular basis and react to current industry trends. Participates in Kiwi inventories when needed. Perform Team Member duties as required to run the department. Coordinates/supervises Nutrition, Body Care and BCM products and personnel. Regular attendance is essential. Perform other duties as assigned by Store Leadership/Coordinator.
REQUIREMENTS
Job Requirements Desire to become a Whole Body Team Leader. Must be self-motivated and solution oriented. Excellent merchandising skills and eye for detail. Must complete Serv-Safe certification program prior to further advancement. Ability to maintain good relationships with vendors and the community. Good communicator and motivator; able to work well with others and convey enthusiasm. Can train and inspire Team Members to excellence in all aspects of the department. Love and knowledge of natural foods and products. Is available for flexible scheduling to meet the needs of the department. Knowledge of basic computer skills. Second Associate Team Leader experience or equivalent. In current position/location for at least 6 months. Working Conditions Exposure to temperature variations and wet conditions. May walk and work on uneven surfaces. Requires reaching above and below shoulder height. Some exposure to dust, gas, fumes and chemicals. Repetitive use of hands with power grasping and fine manipulation. May need to use a ladder or stool to reach product or supplies. Exposure to continuous background and occasional loud noises. Walking surfaces are sometimes slick. Repetitive stretching and lifting required. Items over 40 pounds require a team lift.