Specialty Team Leader

Summary: Reports to Store Team Leader and to Associate Store Team Leader and regional Coordinator, provides overall management and supervision of the Specialty Department. Responsible for Team Member hiring, development, and terminations. Also responsible for profitability, expense control, buying/merchandising, regularity compliance, and special projects as assigned. Complete accountability for all aspects of department operations. Will Do: TEAM MEMBER DEVELOPMENT 1. Consistently communicate and model Whole Foods vision and goal. 2. Interview, select, train, develop, and counseling Team Members in a manner, which builds and sustains a high performing team and minimizes turn over. Make hiring and termination decisions with guidance of Store Team Leader. 3. Establish and maintain a positive work environment, which sustains an exceptionally high level of Team Member morale. 4. Select and develop supervisors as potential Team Leaders. 5. Provide timely, thorough and thoughtful Performance evaluations. 6. Communicate and maintain employee safety and security standards. FINANCIAL MANAGEMENT 1. Manage inventory and pricing to achieve targeted gross profit margin. 2. Project annual sales and expenses, and prepare annual operating budget. 3. Achieve budgeted expense levels. Achieve department profit, and store profit contribution targets. 4. Maintain exceptional level of customer service relations. 5. Maintain awareness of new products, and regularly incorporate new products into overall product mix. 6. Manage the buying/ordering process to meet Whole Foods Market quality standards, maintain competitive pricing and achieve targeted sales. 7. Establish and maintain positive and productive vendor relationships. MERCHANDISING/MARKETING MANAGEMENT 1. Develop and maintain creative store layout and product merchandising. 2. Establish creative and competitive weekly and monthly “specials” which support established merchandising and marketing themes. 3. Sustain exceptional level of knowledge/awareness of relevant competitors and industry trends. COMMUNICATION 1. Establish and maintain collaborative and productive working relationship with Store Team Leader, Team Leaders, and all Team Members. 2. Model and cultivate effective inter-department and inter-store communication. MANAGEMENT REPORTING 1. Provide accurate, complete information in daily, weekly, monthly, annual and “ad hoc” management reports. 2. Thorough and complete documentation in support of Team Member discipline and counseling activities. REGULATORY COMPLIANCE Maintain comprehensive knowledge of, and ensure compliance with relevant regularity rules and standards, including: OSHA, Department of Labor, Health and Sanitation, FDA, Department of Agriculture, Weights and Measures, Americans with Disabilities Act (ADA)
REQUIREMENTS
1. 2 years relevant experience as a Team Leader, assistant Team Leader, supervisor or buyer. 2. Thorough knowledge of products, buying, pricing, merchandising, and inventory management. 3. Excellent verbal and written communication. 4. Strong organizational skills. 5. Knowledge of all relevant Whole Foods Market policies and standards.