Specialty Team Leader
TEAM MEMBER DEVELOPMENT 1. Consistently communicate and model Whole Foods Market vision and goals. 2. Interview, select, train, develop, and counsel Team Members in a manner which builds and sustains a high performing team, and minimizes turnover. Make hiring and termination decisions with guidance of Store Team Leader. 3. Ensure that all Team Members are following the Excel training program. Includes monitoring progress, and processing all required paperwork. 4. Establish and maintain a positive work environment, which sustains an exceptionally high level of Team Member morale. 5. Select and develop supervisors as potential Team Leaders. 6. Provide timely, thorough, and thoughtful Job Dialogues. 7. Communicate and maintain employee safety and security standards. FINANCIAL MANAGEMENT 1. Manage inventory and pricing to achieve targeted gross profit margin. 2. Project annual sales and expenses, and prepare annual operating budget. 3. Achieve budgeted expense levels. 4. Maintain exceptional level of customer service. 5. Maintain awareness of new products, and regularly incorporate new products into overall product mix. 6. Manage the buying/ordering process to meet Whole Foods Market quality standards, maintain competitive pricing, and achieve targeted sales. 7. Establish and maintain positive and productive vendor relationships. MERCHANDISING/MARKETING MANAGEMENT 1. Develop and maintain creative store layout and product merchandising. 2. Establish creative and competitive weekly and monthly “specials” which support established merchandising and marketing themes. 3. Continually increase the product knowledge level of you and your team using all available resources. 4. Sustain exceptional level of knowledge/awareness of relevant competitors and industry trends. COMMUNICATION 1. Establish and maintain collaborative and productive working relationship with Store Team Leader, Specialty Coordinator, Team Leaders, and all Team Members. 2. Model and cultivate effective inter-department and inter-store communication, including conducting effective department meetings. MANAGEMENT REPORTING 1. Provide accurate, complete information in daily, weekly, monthly, annual and “ad hoc” management reports. 2. Thorough and complete documentation in support of Team Member discipline and counseling activities. 3. Keep records of all HAACP reports for one year. REGULATORY COMPLIANCE Maintain comprehensive knowledge of, and ensure compliance with relevant regulatory rules and standards, including: ? OSHA ? Department of Labor ? Health and Sanitation ? FDA ? Department of Agriculture ? Weights and Measures ? Americans with Disabilities Act (ADA) ? HAACP
REQUIREMENTS
Knowledge, skills and abilities required: 1. Minimum one year relevant experience as a Team Leader, Assistant Team Leader, Supervisor or Specialist. 2. Thorough knowledge of products, buying, pricing, merchandising, and inventory management. 3. Excellent verbal and written communication. 4. Strong organizational skills. 5. Knowledge of all relevant Whole Foods Market policies, procedures, core values, business philosophy, and quality goals. 6. Able to work 40 hours per week, including nights and weekends as required. Working conditions: 1. Standing and walking for extended periods of time, up to 8-10 hours. 2. Bending, stooping, climbing. 3. Mental and physical dexterity. 4. Unassisted heavy lifting. 5. Work in varying temperatures. 6. Use of box cutters. 7. Use of electric pallet jacks or other heavy machinery. 8. Mandatory use of personal protective equipment. 9. Use of ladders. 10. Iteration of duties. Additional Responsibilities: 1. Maintain a safe and sanitary department. Correct and report all life safety and fire hazards to Store Leadership. Comply with all occupational safety and health regulations. Report all accidents and injuries to Store Leadership immediately. 2. The above are intended to describe the general requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements. The omission of specific statement of duties does not exclude them from the position if the work is similar, related, or is a logical assignment to the position. This position will include any and all (various) duties assigned to ensure proper functions of operations of the team. 3. You are expected (and required) to perform the duties outlined herein. Failure to meet company standards will result in disciplinary action.
|