Manager - Deli Department

Company:
Sweetbay blends passion, knowledge excitement with outstanding value, quality and variety to create a one- of -a -kind shopping experience for West Central Florida. Each store is full of enticing sights, sounds, scents and textures: from the abundance of fresh picked produce, top quality meats and diverse ethnic offerings to the aromatic bakery, expansive deli and well stocked grocery aisles. In every department helpful associates share their expertise and passion for food.

Qualifications:
Enthusiastic about food and food preparation. Serve as a model for extraordinary customer service and instills this value in associates. Ability to actively engage customers through a high level of salesmanship to encourage additional purchases and gain trial of new and signature products. A high school graduate or equivalent preferred. Strong understanding of store operations and merchandising techniques preferred. Demonstrated ability and willingness to learn multiple tasks and technical requirements of the job. Ability to use technical information to solve problems. Must meet minimum age requirements.

Essential Job Functions:
1.Foster a positive and inclusive environment to retain associates and customers.
2.Manage department operations in accordance with established department best practices.
3.Ensure the maintenance of the department’s appearance and presentation.
4.Hire, train and develop associates to meet the department needs.
5.Attain departmental financial objectives.
6.Supervise performance of all duties and responsibilities of all Deli/Bakery associates as assigned.
7.Role model outstanding friendly customer service.
8.Use good judgment in the delegation, assignment, and follow-up required for the efficient performance of the department.
9.Ensure the maintenance of accurate records of production, shrink, sales and inventory.
10.Must be able to meet the physical requirements of the position, with or without reasonable accommodations.
REQUIREMENTS
Duties and Responsibilities:
1. Provide recognition of accomplishments and offer constructive counseling when necessary.
2.Champion and influence all the behaviors critical to the Sweetbay strategy.
3.Treat all co-workers with fairness, dignity, and respect.
4.Ensure department associates are properly trained by certified trainers.
5.Ensure all company policies and procedures are followed as outlined.
6.Develop product knowledge in all areas of the Deli department [deli meats, cheese, chicken, salads, sandwiches, etc]. And Bakery department[rolls, desserts, cakes, muffins, bagels, coffee, platters, etc].
7.Conduct performance appraisals on all department associates according to company standards.
8.Maintain effective work schedules to meet production and customer service standards as well as associates’ personal needs.
9.Understand and use company tools such as; MPP, financial reports, scheduling, ordering and business information systems.
10.Ensure operational and merchandising standard practices are followed to maximize profitability, paying special attention to priority categories.
11.Maintain solid communication in the department and throughout the organization.
12.Observe and ensure compliance with company sanitation, safety, and food safety standards.
13.Understand the causes and means for resolving and limiting shrink.
14.Have total understanding of the department’s Best Practice Manual and Program Manuals for each Deli/Bakery program.
15.Perform all other duties and projects as assigned by Store Manager.

Physical Requirements:
1. Ability to use computers and other communication systems required to perform the job functions.
2. Perform repetitive grasping, pinching, squeezing, and hand/arm motions while standing/walking the
majority of the shift.
3. Lift up to 20 lbs. 40% of the time and up to 40 lbs. occasionally.
4. Reach to shoulder level or overhead on occasion while lifting up to 20 lbs. on occasion.
5. Tolerate working in extreme hot/cold temperatures for up to 20 minutes at a time.
6. Use hands to operate controls, feel objects and use tools to prepare products.
7. Be able to handle a variety of substances associated with cleaning materials, packaging materials, and food products.