Talent and Performance Service Advisor G7

This is intermediate-level service work in Talent Performance Management including Human Resources, Process Quality Innovations, Benefits, and Organizational Employee Development performing critical processing of paperwork for personnel transactions, training, benefits, and process quality innovations.

**Reports to a section supervisor or lead function based on area of assignment. Incumbents will process routine work independently and receive guidance on all new and/or non-routine assignments. Employees may do all the duties listed under Talent Acquisition or all other types of duties.

TYPES OF DUTIES:
*Talent Acquisition: Advises, educates and assists customers with HR processes, systems, policies and procedures in the areas of recruitment (applicant tracking; creating postings, flyers, advertisements and attending job fairs; and/or determining eligibility using position or classification specific criteria/produces eligibility correspondence to applicants), route employment applications, discuss supervisor needs regarding selection process including EEO/AA, pre-employment requirements, conduct background checks, and assist in other employment activities as needed to secure appointment of candidate. Assists in the coordination of OPS/Intern and/or temporary help. May prepare classification requests including position descriptions and physical demands forms. Verifies updated signed position descriptions are sent to Corporate HR.
*New Hires: Participates or conducts the business center orientation and/or collection of new hire paperwork. Responsible for preparation of employee new hire forms including personal data, compensation, benefits, and tax data (W-4's, W-2's). Records and files information about business center personnel, such as employee status, wage scales, absences, training opportunities in TRAC. Tracks and ensures paperwork completed/ processed timely.
*Payroll: Prepares, inputs, distributes and/or audits bi-weekly electronic Personnel Authorization transactions and Payroll. Maintains, tracks, records, and/or initiates; a wide range of related documents including FMLA requests and worker's compensation light or alternate duty assignments. May serve as liaison to Finance/Payroll Office.
*Databases: Initiates producing/distributing timely and accurate management reports (may require auditing information and using calculator) such as 90-day Vacancy Report, Late Reviews, Reports of Absences, Salaries and other matters of interest to management. Maintains database security, modules, tables and records. May serve as system administrator for all or a portion of a major database.
*Benefits: Educates and assists customers with HR processes, policies and procedures in the areas of tuition reimbursement/proficiency incentives, insurance and retirement. Coordinates with Corporate HR to implement the annual benefits open enrollment process. May explain retirement options (defined benefit versus investment plan) under the Florida Retirement System. Helps employees with retirement paperwork. §*Projects: Assists HR core business managers with projects, initial research and surveys.
*Other Types of Duties:
*Customer Service - Disseminates policies and gives guidance to employees/supervisors on employment processes and/or benefits.
*HR Paperwork – Completes tuition reimbursement requests, and service recognition plaque presentations.
*Performs Duties listed under TPM Associate (without assistance).

JOB BASED COMPETENCIES:
*Knowledge of laws, rules and statutes governing Payroll and Human Resources (including Florida Worker's Compensation Statutes, Federal Family & Medical Leave Act, Title VII, Veteran’s Preference, Health Insurance Portability and Accountability Act of 1996, Americans Disability Act, COBRA, and Federal Fair Labor Standards Act.) and Sarasota County’s Personnel Policies and Affirmative Action and Workforce Diversity Plan.
*Knowledge of the confidentiality and ethical considerations involved in personnel functions.
*Knowledge of the benefits programs and procedures applicable to Sarasota County.
*Ability to communicate effectively, verbally and in writing.
*Skill in customer service practices.
*Skill in using and explaining Human Resources databases and retrieving reports. Skill in maintaining the accuracy of databases. Ability to input information from source documents and review output data and reports for accuracy and conformance with requirements.
*Ability to plan, organize and coordinate work assignments.
*Ability to establish and maintain effective working relationships with others.
*Ability to perform preliminary research.
REQUIREMENTS
A High School Diploma and three (3) years related experience. * *1. An Associate's Degree in Human Resources, Business or Public Administration or a related field may substitute for the two (2) years of the required experience. 2. A Bachelor’s Degree in Human Resources, Business or Public Administration or related field may substitute on a year-for-year basis for the required experience.SPECIAL NOTE: Internal candidates, who have demonstrated the competencies to the satisfaction of TPM management, may be considered on a case-by-case basis for promotion to this class.