Program Specialist II-Case Manager

PROGRAM SPECIALIST II – CASE MANAGER
Assisted Housing Division
$15.46 - $20.87 per hour
Regular, Contract and Temporary Positions
Positions are located in Santa Fe Springs and Lancaster/Palmdale

The Community Development Commission is a dynamic, innovative agency created in 1982 by the Board of Supervisors to generate affordable housing and economic redevelopment throughout Los Angeles County. Funded primarily with federal grants, the Commission is an industry leader in sponsoring new solutions to housing and forming partnerships with private and public agencies. To find out more about the Community Development Commission, please visit our web site at www.lacdc.org.

ESSENTIAL JOB FUNCTIONS
Under supervision, performs a variety of case management assignments related to the Section 8 Program administered by the Assisted Housing Division, Housing Authority of the County of Los Angeles. Interviews new and continuing participants to explain rental assistance program policies and regulations and determine eligibility for housing assistance. Provides case management to program participants, negotiates housing assistance contracts with private owners; resolves concerns between owners, tenants and the Housing Authority; counsels participants regarding housing and economic concerns; maintains participant records; prepares verification documents for participant income and deductions; and records and maintains information on participant status changes. Heavy data gathering and reporting of participant information to the U.S. Department of Housing and Urban Development; and performs other related duties as assigned. Regular attendance is an essential job function.

DESIRABLE QUALIFICATIONS
Education and training equivalent to a degree from a four year college or university with coursework in public administration, social science, or a related field, and two years of responsible experience in the provision of housing, social or community services. Two years college coursework and three years of case management experience in an affordable housing or social service setting may be considered in lieu of a college degree. Must be computer literate and have direct public contact experience. Work experience with low-income housing programs is highly desirable.

Knowledge of housing program policies and procedures, and basic understanding of housing leases. Sensitivity to persons from culturally diverse backgrounds, persons with AIDS, and persons that are homeless. Ability to effectively conduct group presentations; interpret, apply and enforce program regulations; and maintain accurate records. Ability to multi-task, perform well under pressure and in a fast-paced environment; work independently and communicate effectively both orally and in writing; and establish and maintain effective working relationships with staff, representatives of local government, program participants, community-based organizations and the public.

Possession of a valid California Driver’s License, a satisfactory driving record and a reliable insured vehicle are required. Section 3 compliant. A check for criminal history will be required prior to appointment. This is a grant-funded position. Continuation of employment is dependent upon continued funding. The 9/80 alternative work schedule is not available.

Division management will establish and implement screening criteria to comparatively and fairly evaluate the qualifications of all applicants, based on the application materials submitted and the needs of the Division. Only those applicants whose qualifications most closely meet the needs of the Division will be invited for an interview appraisal. Those applicants who do not complete the application form and supplemental questionnaire may be disqualified.

OPEN UNTIL FILLED. APPLY IMMEDIATELY, POSITION MAY CLOSE WITHOUT PRIOR NOTICE

RECRUITMENT NUMBER:000212
REQUIREMENTS
Education and training equivalent to a degree from a four year college or university with coursework in public administration, social science, or a related field, and two years of responsible experience in the provision of housing, social or community services. Two years college coursework and three years of case management experience in an affordable housing or social service setting may be considered in lieu of a college degree. Must be computer literate and have direct public contact experience. Work experience with low-income housing programs is highly desirable.

Knowledge of housing program policies and procedures, and basic understanding of housing leases. Sensitivity to persons from culturally diverse backgrounds, persons with AIDS, and persons that are homeless. Ability to effectively conduct group presentations; interpret, apply and enforce program regulations; and maintain accurate records. Ability to multi-task, perform well under pressure and in a fast-paced environment; work independently and communicate effectively both orally and in writing; and establish and maintain effective working relationships with staff, representatives of local government, program participants, community-based organizations and the public.

Possession of a valid California Driver’s License, a satisfactory driving record and a reliable insured vehicle are required.