IT Business Analyst

PricewaterhouseCoopers is the world's largest professional services organization with over 150,000 people in more than 150 countries. We are committed to attracting and retaining the very best human resource assets possible - one of our 'six forces' shaping the future of business.Travel Required: 0-20%Description:
The IT Business Analyst Sr. Associate demonstrates accomplished technical
expertise. He/she works independently to solve complex problems requiring
judgment based on functional experience. Seeks opportunities to improve
products and processes. Recognizes areas for improvement within the team, the
process, technology, etc. and takes appropriate action to initiate the change.
Actively promotes teamwork to achieve group goals. May participate in the
decision making process. Leads projects of limited scope in own discipline.
Administers activities which impact own team, or multiple teams within a medium
to large office(s) or region/cluster.The IT Business Analyst is accountable for gathering business requirements and
translating them into functional and system requirements during the SDLC Define
& Discover phases of a project.
The IT Business Analyst acts as a liaison between business people who have a
business problem and technology people who know how to create automated
solutions. A Business Analyst serves the mission-critical function of
understanding the specific business need, determining and documenting accurate
requirements from a business unit, and presenting these requirements in a
manner that is agreeable, measurable and flexible enough to meet project and
stakeholder needs.Job requirements Manage the organization and documentation of business requirements, including Use Cases, to ensure that the project team develops solutions that meet the
customer's needs and to minimize requirement defects up front prior to
implementation
Assist in development of functional design specifications and develop technical design specifications
Facilitate working group sessions with the business to identify and drive Business Process Improvements by creating Business Process workflow diagrams
Manage User Acceptance Testing (UAT). Assist in creation of test plans, perform pre-UAT testing, document and track issues, ensure resolution of issues
Oversee business change request process, which includes facilitating weekly meetings, ensuring issues are addressed and resolved; Coordinate with project
leadership to identify and gain commitment in the concept and rollout
timeframe of project.
Use formal development methodology and work closely with technical staff to formulate solutions to meet business requirements.
Participate in weekly project status meetings with the Business. Assist or lead in analyzing new releases of the assigned application and evaluating the
impact of custom modifications and of new system functionality.
Assist developers in Unit testing, system testing and documentation as needed to assure a quality implementation in production in accordance with existing
development methodology.
Participate in System Integration and User Acceptance testing of new releases and custom modifications.
Play a key role in the evaluation of change requests to insure they are properly integrated with existing application functionality or recommend
modifications that will be consistent with the direction of the application.
Participate in issues resolution and change control processes. Productivity, initiative, professionalism, customer service attitude, attention to detail and quality, ability to multitask, team focus, strong
interpersonal skills, strong verbal and written communication skills and
adherence to firm and IT standard operating procedures.
Ability to adapt to a rapidly changing environment. Strong skills utilizing Lotus Notes databases and Microsoft Office Suite Understanding of technology/software relevant to team Must be willing to work overtime as necessary for day-to-day operations and occasional weekend or after-hours coverage. May be required to carry cell
phone, pager or blackberry.
Commitment to professional growth; seeks opportunities for development; looks for ways to share knowledge with others.
REQUIREMENTS
Education Requirement:
Four year degree in any business/ technical area or equivalent experience is
preferred and three plus years relevant work experience.Essential Requirements:
Provide functional IT expertise for the assigned application as appropriate for development and application support. Assist Development Services in the ability to Meet User Requirements with minimum system modification Ability to provide On Call Support if needed during evenings and weekends on a rotating basis Produce detailed functional designs to meet user requirements and I.T. development standards Work closely with the technical staff to determine the appropriate solution to client requests for change. Work with other Development Services teams to coordinate and facilitate the successful implementation of all custom modifications and new releases of the
assigned application. Ensure development meets business requirements as appropriate. Review functional and technical designs, test plans and results to assure it meets the requirements. Effective working in a team environment. Functional familiarity with the application and ability to assist technical developers with system functionality Extensive knowledge of system functionality Experience in application development teams Experience in unit and system testing of new and existing systems Strong written and oral communications skills Strong working knowledge of Microsoft Office products Provide Timely Responses for User Requests Deadline Compliance for duties assigned with timely reporting on project milestones Solicit and Receive Customer Satisfaction Surveys Timely completion of status reports and actuals reporting Compliance to Internal Policies and Procedures Applying documentation and testing standards and measures of quality based on customer requirements. Rigorous approach to planning, execution, and control to assigned tasks and projects. Ability to work with the details as well as the big picture. Flexible and dynamic interpersonal techniques in dealing with clients and developers. Working Knowledge of the software development life cycle employed here at PWC as applied to the design, development, production, deployment and maintenance
of products, services, software and processes. Creating detailed system or
software requirements. Analyzing open items for impact/risk, negotiating assigned task deadlines with clients, adhering to release and delivery schedules for assigned tasks. Proactively identify business process re-engineering opportunities made possible through technology and/or application re-engineering. Assist or lead in analyzing new releases of the assigned application and evaluating the impact of custom modifications and of new system
functionality. Assist developers in Unit testing, system testing and documentation as needed to assure a quality implementation in production in accordance with existing
development methodology. Participate in System Integration and User Acceptance testing of new releases and custom modifications. Play a key role in the evaluation of change requests to insure they are properly integrated with existing application functionality or recommend
modifications that will be consistent with the direction of the application.