Tech Rick Support Analyst

Job Duties:
- Track and maintain records of information that is submitted between Regions and its customers, vendors and business partners.
- Assist in the development of standards and guidelines for building secure networked environments.
- Participate in the evaluation of potential security vulnerabilities and threats.
- Provide basic information to security consulting services on small projects that have a low risk exposure.
- Provide support for RADIUS, firewalls, switches, Internet routers, VPN, and IPSEC devices.
- Responsible for border security.
- Use packet capture tools to evaluate/troubleshoot network issues.
- Perform other tasks as assigned by supervisor or senior level engineers.

KEY DIFFERENCES:
- Supports the Technology Support Analyst I in assignments.
- Reviews security of networks and makes recommendations for improvement.
- Provides training opportunities.


SUMMARY:
Assists management in developing the framework of risk management to include the administration and operation of information security, implementation of business contingency/continuity planning, as well as the identification, measurement and mitigation of risks in all information technology functions.
REQUIREMENTS
- Core competency in network operating system, application layer services, of the TCP/IP protocol suite.
- Must demonstrate an advanced understanding of information security concepts and be able to evaluate potential threats to the organization.
- Must be able to respond positively under pressure and have strong oral and written communication skills.
- Posses a minimum 3 years experience in the information security environment and should have a strong understanding of the ten domains of information security.
- Experience in five or more of the following areas is desirable: Windows 200X, Unix, Cisco, Nortel, ACL Concepts, OSI Model, RADIUS, VPN, Load Balancers, Network & Application level firewalls.
- Minimum 3 years experience in the information security environment.
- Advanced knowledge of snort, nessus, nmap, tcpdump, linux, unix & windows.
- Expert level understanding of tcp/ip internals and network protocols.
- Good aptitude and instincts in computers, security, software, and analysis, and troubleshooting.
- Firm understanding of confidentiality and privacy issues.

- Required skills include experience in log analysis in a heterogeneous environment from an IDS perspective, syslog, proficient in interfaces with SQL (various flavors), ODBC, perl, scripting, regex, and filters. Ruby and php would be a plus. Knowledge of web apps, programming, and development. Host based security methods and concepts.