Teller

Bellco
Description
Processes a variety of financial transactions in both lobby and drive-up in a timely, accurate and professional manner. Maintains thorough knowledge of all Credit Union products and services. Evaluates sales opportunities, makes recommendations or offers products and refers members to the appropriate sales staff.Essential Functions
Communicate with members in a positive both in person and/or by telephone.
Practice Bellco service standards in all interactions with members, prospective members, and personnel in other Bellco departments.
Deepens member relationships by cross-selling products and services.
Contribute to corporate and branch goals and support current business priorities.
Demonstrate remote access financial service devices including TELLERphone automated teller machines and Personal Account Manager terminals.
Access member accounts to accurately perform the non-lending service transactions, for example:
Maintain a cash drawer
Post deposits to accounts
Process cash advance transactions
Order member checks
Issue official checks
Redeem bonds
Process loan payments
Transfer funds between accounts
Assist with branch balancing, branch operations, and ATM balancing
Process money orders
Process traveler's checks
Process miscellaneous negotiable items
REQUIREMENTSQualifications / RequirementsEducation High school diploma or equivalentExperience Six months teller experience or equivalent cash handling and/or customer serviceSkills
Ability to interact with others in a positive manner both in person and by phone
Strong communication skills
Ability to accurately and effectively to enter data and update member financial records via computer
Ability and willingness to sell products and services
Additions or modifications of these requirements may be made as needed to maintain service levels to members