Senior Compliance Advisor - Debit

Duties of the Senior Compliance Advisor - Debit include



Assist Director with compliance support for assigned business area

Provide Level 1 and Level 2 compliance approvals

Track CREST monitoring results and partner with Director and business risk team member on monitoring improvements

Audit compliance-related training within assigned business area, as appropriate

Maintain initiative dashboard of compliance-related business decisions and approval log for assigned business area

Advise on risk event regulatory impact analysis and recovery efforts

Track business area completion of requested corrective actions arising from compliance assurance reviews, compliance self-assessment evaluations, EMS risk event remediation, or other sources defined by director

Draft formal procedural documentation of the Advisor role for approval

As appropriate, independently advise or oversee Advisors-in-Training / Compliance Advisors on such items as compliance approvals, risk events, and consultations

Partner with business risk team member in developing annual compliance training calendar

Develop and deliver supplemental compliance training materials as needed

Engage in regular meetings with business area senior leadership with regard to feedback on initiatives involving compliance decisions, compliance assurance reviews, compliance self-assessment evaluations, risk event remediation, or other Compliance Management Program items

Draft and deliver business-specific reports to business area heads

Provide business-specific compliance inputs to Business State Of Compliance reporting

Other duties as assigned
REQUIREMENTS
1. REQUIRED KNOWLEDGE / SKILLS / Experience



Internal Candidate – at least 3 - 5 years experience in a Capital One line of business, preferably in a business risk role or at least 1 - 2 years as an Advisor

External Candidate – 3 - 5 years of regulatory compliance experience, directly or in an operational or business risk management role in the retail deposit-based banking industry

Bachelors degree or equivalent experience

Strong foundational knowledge of savings deposit and debit card business processes

Strong interpersonal and relationship-building skills

Strong written and verbal communication skills

Strong organizational skills, ability to manage multiple tasks within deadlines

Strong ability to analyze concepts, understand wording nuances, synthesize information and apply concepts to different fact patterns

Knowledge of MS Office suite, including Excel, Word, and PowerPoint

Ability to work with minimal supervision

Good ability to influence others



2.  REQUIRED REGULATORY KNOWLEDGE



Current valid CRCM certification preferred.



Solid knowledge of basic regulatory requirements governing marketing and operational aspects of debit card products, as listed below.  [INTERNAL CANDIDATES: This may be demonstrated by passing all Core Compliance Assessments (candidates not promoted from a Compliance Advisor role will be expected to complete and pass all Core Compliance Assessments and required Specialized Assessments within 6 months of hire)]



Bank Secrecy Act and USA PATRIOT Act,

Electronic Funds Transactions Act (Regulation E)

Truth in Savings Act (Regulation DD)

Expedited Funds Availability Act (Regulation CC)

Privacy of Consumer Financial Information and Gramm-Leach-Bliley Act  (Regulation P)



Working familiarity with the following are also helpful:



Regulation D

Regulation J

FDIC Insurance rules

Anti-tying rules (Regulation Y)

Unfair or Deceptive Acts or Practices guidance (UDAP)



STRATEGIC PURPOSE:



The Senior Compliance Advisor - Debit role is primarily responsible for providing compliance guidance for multiple debit-card Payments lines of business, by working with the business teams to develop process monitoring, procedures, risk assessment and corrective action processes, as well as transaction testing, training, and tracking functions. This associate will act as the liaison for the Payments areas on regulatory consumer compliance matters within Corporate Compliance and throughout Capital One,



This includes the evaluation and approval of:

New Product Tests and Strategies

New or changed business processes

Risk Event management resolution

Business area Compliance Risk Mgmt Program (Compliance Self Assessment, State  of Compliance reports, Enterprise Risk Self Assessment)

Disclosures for new/revised product strategies

New marketing claims and validation of claim substantiation



The Senior Compliance Advisor - Debit is also responsible for collaborating and consulting with the Payments business partners on new projects, and reinforcing compliance risk management and compliance education.



The role will have regular interactions with Compliance and business associates/ process owners / and managers and periodic interactions with Legal. This role is under the supervision of the Compliance Director for US Card Operations.