Relationship Banker

Imagine a Fortune 500 company with a real maverick streak. A financial powerhouse poised to redefine its own industry. Yes, Capital One has moved into the world of retail banking! Capital One Financial Corporation is a holding company offering an unmatched range of financial products and services to consumers, small businesses and commercial clients. We're headquartered in McLean, Virginia, with more than 316 locations in Texas and Louisiana - but our ambitions are truly national.



So what does this mean for you? How about the chance to excel in our supportive, team-oriented environment. To be challenged to advance your skills alongside the brightest talent in the business. And to take on important responsibility from day one while building a rewarding career - all with a fast-growing industry leader.



Located within a branch office, the Relationship Banker is primarily responsible for direct selling of our consumer and small business products/services to existing and new customers



  Meets with prospects and customers through outbound calling efforts, branch referrals to specialist areas such as Investments, Private Client Group, Small Business, etc to discuss and sell banking products.



  Uses sales skills and tools to analyze and determine customer needs.  Recommends and sells appropriate solutions (consumer and business) both in person and on the telephone.



  Profiles customers using open-ended questions



  Maintains a working knowledge of the complete line of products and services offered; taking responsibility to keep up to date and request assistance for further development needs.



  Researches and answers customer inquiries and requests regarding accounts, products, rates and services.



  Coordinates and leads any training and sales meetings as requested.



  Acts as a back-up to the Assistant Branch Sales Manager/ Branch Sales Manager as requested.



  Assists in business development/calling efforts as requested.  Attends business rece



  Performs servicing duties: greets customers/prospects in the lobby and on the phone, researches customer inquiries, orders checks and/or debit cards, returns phone calls, accepts and forwards wires, and other customer originated servicing needs with the intent of enhancing customer retention and exploring additional sales opportunities.



  Ensures all audit and security policies and procedures are followed in accordance with Bank policy and Federal regulations.
REQUIREMENTS
  2+ years (s) of banking experience to include performing loan packaging/lending experience and overall knowledge of banking office operations.



or



  5+ years experience in customer service and sales



Location:  El Salido, TX (Austin)

Job #507143

www.capitalone.com/careers