Loan Officer

Western Capital Mortgage is a fast growing full service direct mortgage leader, serving the home financing needs of all California residents, and 11 other states. We have been fulfilling our customers’ real estate financing needs since 2001. We have over 100 loan programs available to satisfy any of our borrower’s specific financing requirements, regardless of past credit performance. Using today’s advanced automations system, we provide our borrower’s with tools and resources to make obtaining a mortgage loan a fast and efficient process. Offering a wide selection of products, great rates and flexibility, we tailor mortgage solutions to meet our borrower’s needs.
We offer great pay and an excellent benefit package, which includes medical, dental, 401(k), paid holidays, vacation, and much more.
Basic Function:Consultant will phone current or prospective customers in a call center environment to complete loan applications, qualify and price loans within established limits.Responsibilities
Counsel customers with respect to credit needs.Obtain complete loan application including all support documentation needed to process the loan.Pre-qualify potential loan applicants by analyzing financial background.Follow-up on processing the loan by obtaining additional applicant information if necessary.Maintain communications between the lender and borrower.Establish rate with borrower verbally and in writing prior to settlement.Understand and support the corporation's policies and procedures to provide proper and effective treatment to all of the corporation's customers.Resolve any customer problems in an expeditious and tactful manner.Review and report complaints received from customers and recommend corrective action to management.Perform other related duties as assigned.
REQUIREMENTS
1 year prior mortgage experience.
Prior sales experience preferred.