Loan Collector

Contacts customers via telephone to inform them of delinquency, to determine reason(s) for it, and to obtain commitment to pay. Updates customers accounts on a computer system. Adheres to established guidelines when determining appropriate collection remedy. Develops and works through repayment schedules with various alternatives, in addition to explaining consequences of delinquency, to customer in the attempt of obtaining payments. May be required to skip trace customer in order to contact them. May also be considered a field collection job. Other duties as assigned.Loan Collector I, N13 - Typically requires High School diploma or equivalent and 0 - 1 years related experience. Limited use and/or application of basic principles, theories, and concepts. Basic knowledge of loans, credit cards and collection processes. Must have excellent customer service skills.ADDITIONAL INFORMATION:
Work Shift: Tuesday-Thursday 11:30 a.m.-8 p.m., Friday 8:30 a.m.-5 p.m., Saturday 8 a.m.-2 p.m.
REQUIREMENTS
Please see Job Description