Financial Services Representative

Financial Services Representative

One of the area's leading financial institutions is now accepting resumes for a motivated financial services representative.



Our Company:
American River Bankshares is the parent company of American River Bank , a community bank with offices in Sacramento and Placer Counties, that operates a family of financial service providers, including North Coast Bank in Sonoma County and Bank of Amador in Amador County. The Banks accept checking and savings deposits, offer money market deposit accounts and certificates of deposit, make secured and unsecured commercial and residential loans, and other installment and term loans, and offer other customary banking services, including Online Banking, Online Bill Pay Service and Visa Check Card Services.

DUTIES & RESPONSIBILITIES:

1.Promptly and professionally respond to Client inquiries regarding North Coast Bank’s products and services. Assist Clients in determining the best product to meet their needs and refer Clients and potential Clients to appropriate personnel or departments as needed.

2.Open and maintain all new accounts. Responsible for proper documentation of signature cards and insuring that appropriate legal documentation is received on accounts as required.

3.Call on existing and potential Clients of North Coast Bank outside of the branch office.

4.Miscellaneous duties to coordinate and process:

*Ordering checks, deposit tickets and endorsement stamps.
*Ordering ATM cards and Personal Identification Numbers (PINs).
*Supersedure of existing signature cards.
*Follow-up with Clients on maturing CDs.
*Maintenance of rate changes.
•Setting up and maintaining various agreements (e.g., telephone transfer, courier, online banking, etc.).

5.Responsible for preparation of monthly FSR Activity Report and tracking cross sells.

6.Perform as a Notary.

7.Participate in the training or updating of other staff members with regard to Bank products and services.

8.Provide back-up coverage to CSRs.


9.Adhere to applicable regulations and policies, including but not limited to, Bank Secrecy Act (BSA) and Anti-money Laundering requirements, Privacy and Protecting Client Information, Reg CC (UCF Holds), Reg E, Reg DD and USA Patriot Act.

10.Serve as main contact for IRAs.

11.Assist with any associated task as requested, needed or assigned.

12.May perform as member of the Merchant Services Support Team, promoting merchant services to existing and potential Clients, and providing direct support in absence of the Merchant Services Manager.
REQUIREMENTS
REQUIRED SKILLS:

•Excellent client service skills with ability to communicate tactfully and listen attentively to Clients.

•Exhibit confidence and possess a high level of maturity.

•Ability to exercise independent judgment under moderate supervision.

•Strong sales and cross sales interests and abilities.

•Knowledge of Bank’s services and products.

•Proficient verbal and written communication skills with fine attention to detail.

•Must be flexible in ability to accommodate multiple priorities, exhibiting organizational and time management skills.

•Moderate CRT usage for information retrieval and transaction posting. Light typing for form completion, preparation and Client correspondence.

•Proficient PC skills, including but not limited to, Windows, Word, Outlook, Excel and other standard software applications.

•Moderate use of various office equipment, including but not limited to, 10-key, adding machine, MICR encoder, FAX, microfilmer, photocopier and Micro-film/fiche viewer for research and retrieval.

•Heavy telephone usage.

•Strong understanding of bank regulations, including but not limited to, BSA, Reg D, Reg DD, Reg CC, Reg B, etc.

The above description is not all-inclusive and North Coast Bank may change or modify this or any position as may be necessary.



Accepting resumes thru October 7, 2006.