Call Center Manager, Sales

Call Center Manager - Sales

Retail Brokerage Services



E*TRADE FINANCIAL is looking for an experienced Sales Manager who will oversee Relationship Managers in our call center. This person !
will be dedicated to growing the business unit and exceeding the expectations of the clients.



Responsibilities:



As a Call Center Manager, you are responsible for the overall center operation and production. As a licensed and knowledgeable manager, a complete understanding of the securities and banking industry is required.

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productive sales team through mentoring and coaching. Manage the daily activities of Relationship Managers in Call Center; oversee lead control, sales production, sales activities, and customer satisfaction, as well as develop necessary reports and documentation to leadership team.

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REQUIREMENTS


Requirements:



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; Strong organizational, problem-solving, and analytical skills

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