Service Manager

Department: Store-Fixed OperationsDealer: 2589-ACURA OF SOUTH BAYJob Description: The Service Manager will hire, train, assist, backup, monitor, evaluate and counsel Assistant Service Managers in all of their business activityAssist in development of departmental goals and initiate the action to achieve themSet a good example of how customers should be treated by: properly greeting, friendliness, sincere interest and expeditious handling of concernsMake final hiring decisions for perspective technician hiresTrain, motivate and monitor technician in all aspects of technician job definitionConduct regular meetings with direct reportsResponsible for establishing and implementing individual and shop goalsPlanning and executing on-going service advertising programsMaintaining daily sales and production recordsAdditional Comments: Join AutoNation, ranked as one of America's Most Admired Companies for 4 consecutive years by Fortune Magazine, where your talent can make a difference. Become a part of an award winning team that offers growth opportunity, excellent earning potential and leadership that appreciates your drive, skills and ability. We are an equal opportunity employer and a drug free workplace.
REQUIREMENTS
Required Experience: 5+ years Service Management or Fixed Operations Management experience at a high volume dealership preferredKnowledge of Reynolds & Reynolds and ADP requiredOutstanding communication skills both written and verbalExcellent customer service skillsRequired Education: A high school diploma or the equivalentCompensation: We offer competitive pay, health, dental, life, and disability insurance, 401(k) program, paid vacation, Employee Vehicle Purchase Program, Employee Assistance Program, professional working environment, job specific training and fantastic advancement opportunities.