MANAGER, NETWORK OPERATIONS

Whether your skills lie in patient care or administration and you prefer to work in not-for-profit health care, CHRISTUS Health facilities may have a career opportunity for you. CHRISTUS Health and our facilities are committed to being an equal opportunity employer as part of our on-going mission. It is the policy of CHRISTUS Health not to discriminate on the basis of race, color, creed, religion, gender, orientation, disability, age or national origin.Work Schedule: Days M-FAverage Hours Per Week: 40+Travel Involved: 11-20%Job Type: Full Time Relocation package offered:Category: Information ManagementJob Description: The Manager - Network Operations position is a member of the Data Centers and Infrastructure management team. This position will be responsible for leading the Network Operations Center (NOC) staff in all day to day operations, maintenance, support, and operational procedures. This includes but is not limited to batch job processing, monitoring of critical network, server, applications services and resources. The manager also provides process, technology and training to provide 1st call resolution of NOC incidents and performs subsequent escalation to appropriate technical staff of more complex incidents and problems. Other responsibilities consist of managing the tape libraries, offsite tape storage for all data centers, and other duties related to day to day operations of the NOC and all CHRISTUS data centers.CHRISTUS Health is committed to providing meaningful benefits for you and your family and to sharing with you the prosperity you help create. We support our health care teams with competitive compensation and an outstanding benefits package.
Medical Health Coverage
Prescription Drug Plan
Dental Coverage
Vision Coverage
Long-Term Disability
Group Term Life
Accidental Death & Dismemberment
REQUIREMENTS
Skills: Bachelor’s degree in Computer Science, Information Systems, Electrical Engineering, or related field required.
Technical knowledge of systems, networks, operating systems, applications and databases required.
Must be able to understand the key issues and their implication for the business/client and be able to ask relevant and constructive questions on the following subjects: (Novell Technologies, Microsoft Technologies, Exchange, SharePoint, Enterprise Systems Management, Identity and Access Management, Desktop Management Tools, Citrix, File and Print Services, Portal Technology)
Must have detailed knowledge of the following subjects and be capable of providing guidance and advice: (Batch job processing, HP Openview framework, HP Openview Network Node Manager)B.Experience
Four (4) years of previous management experience is required.
Four (4) years experience in innovating, implementing and managing multiplatform systems in large corporate systems environments with a wide variety of technologies is required.
Project management experience in the Network Operations field preferred.
Extensive and substantial practical experience and applied knowledge of the following subjects preferred: IP Services, System Management Technologies such as HP Openview, Service Desk, and Insight Manager.C.Licenses, Registrations, or Certifications:
None required. Certifications in ITIL, HP Openview, Cisco and/or Microsoft technologies preferred.