Retail Customer Support Rep

YOU ALWAYS... reach your goals.

The market leader in wireless communications, Verizon Wireless relies on the most talented workforce in the industry to keep our 45 million customers satisfied. Customer Support Reps are keeping us on the move. Isn't it time you achieved your goals with us in a position with high-earning potential?

Drawing on your 1 years' customer service experience, positive attitude and first-class communication skills, you'll handle a wide range of activities, including taking customer phone calls, resolving bill and payment issues, and managing bill re-rating and rate plan change inquiries. When not on the telephone, you'll assist with store operations by processing sales orders and bill payments, activating new accounts, and handling cash, invoices as well as purchase requisitions.
Job Requirements
You'll be one of the first people our customers come in contact with; we look for a professional, courteous attitude reflecting the Verizon Wireless commitment to quality service. Other qualifications include excellent communication and interpersonal skills. An associate's or bachelor's degree and computer proficiency is preferred. Bilingual candidates (Spanish/English) are highly desirable.

The value begins with you.

Own Your Career.

It takes dedicated, hard-working people like you to provide the largest, most advanced, nationwide wireless network. That's why we offer some of the best benefits around. And the best part is, the day you start is the day your medical/dental/vision/life insurance, paid vacation, training and tuition reimbursement benefits start.

We also know how important work/life issues are in today's marketplace. And we reward you with competitive time off and employee assistance programs so you can manage work with the rest of your life.

With 54.8 million customers, Verizon Wireless is known for its reliable network and award-winning customer service.
We continue to invest in our network to maintain our status as an industry leader and to remain on the cutting
edge of wireless technology. We're also strongly committed to investing in our employees - who we consider to be
our most valuable asset.

As part of our team, you'll join a group of over 60,000 professionals dedicated to providing the best overall
wireless experience. The wide variety of roles we offer includes opportunities in sales, customer service, network
engineering, marketing, accounting and any number of supporting professions that are necessary to a large
organization such as ours.

At Verizon Wireless, we devote considerable resources to sustaining our employees' ambitions, growth and
determination. Our mandate is to provide you with the opportunities to own your career and reach your greatest
goals as part of our organization. You'll receive a total rewards package that reflects our industry stature, and
you'll discover an array of training, tools and support to assist you in creating the career you've always wanted.

We're proud of the accolades we've earned, which include recognition as one of Working Mother's 100 Best Companies
for four years, one of ComputerWorld's 100 Best Companies for two years, and one of Training magazine's Top 100
Training Organizations for four years. Committed to creating a workforce that represents our customers, Verizon
Wireless believes deeply in workforce diversity, in both policy and practice. We invite you to consider joining us.

To learn more, visit us at: