Credit Collection Clerk

Summary:
Analyze paying habit of customers who are delinquent in payment of account and contacting customers to collect past due payments.

Essential Duties and Responsibilities include the following. • Review open accounts for collection and contact customers with past due accounts
• Will be required to meet monthly collection requirements, to be determined as needed.
• Type and mail professional collection letters and process credit memos/invoices pertaining to collections.
• Communicate with internal and external customers to investigate complaints, verify accuracy of charges, or to correct errors in accounts.
• Back up Accounts Receivable as needed
Other duties may be assigned to meet business needs.
REQUIREMENTS
Qualifications/Requirements:
• Ability to write professional correspondence.
• Effectively communicate with internal and external customers.
• Able to interact within a team environment.
• Ideal candidate will have recent Commercial Collections experience, as well as strong communication skills.
• Excel and Word required.